Account Director - BI WORLDWIDE

At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.

Our Employee Performance Group is hiring an Account Director. The Account Director leads customer account teams to understand customers' business and issues and design integrated solutions that produce measurable results for customers. Serve as a strategic consultant to clients on how to improve their employee experience and business outcomes.

Education/Experience Required


* BS/BA in Business or Marketing or equivalent experience.
* 5 years of related business experience.
* Solid understanding of the employee marketplace.
* Experience leading the design of technology-based solutions, such as software-as-a-service (SaaS), is highly desirable. 

Knowledge, Skills & Abilities


* Leadership
* Excellent communication (written and oral)
* Customer consultation experience
* Presentation skills (formal and informal)
* Adept at MS Office Suite, especially Excel, Microsoft Teams, SharePoint and Smartsheet is desirable. 
* Creative direction and leadership with art and digital presentation teams
* Strategic planning
* Collaborative creativity
* Resolution management
* Project management
* Strong customer relationship record
* Team player

Roles & Responsibilities


* Partner with Sales to determine strategic account direction.
* Lead and develop concepts and creative proposals for clients, incorporating content from appropriate contributing departments.
* Consolidate proposal contents and budget into a one-voice, polished end-product.
* Present recommendations, both formal and informal.
* Serve as the internal champion for customer for all programs throughout all phases of the client relationship.
* Grow account revenue through new ideas and applications.
* Focus on designing and achieving desired business results for customers.
* Requires some travel to client locations and events (10-15% of time).







Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled