Account Coordinator, Personal Lines - AssuredPartners

As experts in protecting what matters most to businesses and individuals, we’re looking to add our next Account Coordinator to support our Personal Lines department.  The Account Coordinator holds key role at Fred C. Church's headquarters in Lowell, MA and will work with and learn from experts in the insurance industry to build a dynamic and engaging career while helping the world prepare for the unexpected.

As an AssuredPartners agency, one of the fastest growing insurance brokers in the U.S., we are excited to bring on those interested in developing their career in the insurance industry. Opportunity awaits you with us!

The ideal candidate is proactive, a good communicator and very organized. You like to work in a team environment and your colleagues see you as highly dependable.  You will work with and learn from experts in the insurance industry to build an exciting career while helping the world prepare for the unexpected. Prior insurance experience is not required.

Please note that the Account Coordinator requires on-site work Monday through Thursday each week and for the full day of scheduled hours.  Friday is a work-from-home day.. The preferred weekday schedule is 8:30 am to 4:30 pm or 9:00 am to 5:00 pm. 

Why This Role?  

• High visibility to Senior Leadership – work alongside both Client Services and Agency Leadership who prioritize your learning and development
  
• Opportunity for upward movement on our client services team!
• Learn the ropes of Personal Lines and what it takes to successfully support the Sales and Service Teams within this line of business.

• Distribute incoming mail, and make sure outgoing letters and packages are the correct labels and postage
• Provide back-up for the Receptionist by greeting customers and directing phone calls
• Help to ensure that important insurance documents are captured electronically and forwarded to the correct internal team
• Complete projects assigned by Personal Lines and other departments
• Assist with everyday duties of the Personal Lines department

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:   

• Competitive base salary   
• Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer Days
• Health benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options    
• Company match 401(k) plan – 50% up to 6%!   
• Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers    
• Opportunity to prioritize your mental health with 24/7 access to licensed therapists   
• Pet benefits & discounts    
• Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners  

• Attention to detail and solid organization skills are critical to this role
• Customer-friendly orientation
• Comfortable working with a team and as an individual
• Great communication skills
• Proficiency in office applications such as Microsoft Word, Excel and Outlook
• Familiarity with a multi-line/reception phone system
• Sincere interest in gaining experience in the insurance industry
• Time spent working in a professional office setting preferred
• Able to walk around two floors of office space, sometimes pulling a light-weight mail cart, reaching to deliver mail to employee desks (or under office doors!)
• A base understanding of personal insurance products is preferred
• High school diploma

AssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.   

We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.

Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.

AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!

Fred C. Church Insurance, founded in 1865, proudly joined AssuredPartners at the end of 2021.