Account Coordinator - SourceCode Communications

What began in 2017 as an idea on the back of a napkin has quickly become an award-winning, fastest-growing communications firm working with some big-name consumer and B2B technology brands. At SourceCode, we’re focused on bringing brains and hustle, humanity and technology, creativity and business intelligence back to public relations.

SourceCode’s Account Coordinators are not expected to remain on the sidelines of an account team and are required to be active members of the team from day one. We’re looking for a junior team member to become a valued team member and client counselor as soon as capable. We want our Account Coordinators to be given responsibilities and opportunities to help them grow as professionals. Opportunity is earned and is celebrated across the wider team.

What You’ll Do:

As soon as possible, ACs are introduced to clients and tend to have an active client-facing role, this includes:

• Liaising with client contacts over Slack, email, in-person and on status calls to deliver relevant updates
• Reporting, including:
• Delivery of call/meeting reports to team leads for review, requiring minimal edits each time
• Weekly and/or daily status reports, including media monitoring, social media reporting as well as task and deadline updates
• Media and influencer engagement, including the development of timely pitches and/or content, as well as managing responses and questions for the benefit of the client
• Consuming news and engaging media to identify new or emerging media targets for clients
• Reading and sharing relevant news each day with teams and clients
• Content creation, including contributing to written communication such as press releases, pitches, client emails and longer length bylined articles
• Brainstorming and creative thinking; be vocal contributors across all elements of campaigns but most notably in brainstorms and planning sessions.

Requirements

• While a college degree is preferred, we appreciate that it rarely tells us the whole story. We welcome applications from non-graduates able to demonstrate an aptitude for the role.
• Strong level of computer literacy and knowledge of applications such as G Suite and Microsoft Office, as well as social applications.
• Familiarity with industry-specific applications such as Meltwater, Muck Rack etc is appreciated.
• You have an interest in technology and are fascinated by the ways in which it impacts our lives today, and inspired by what it might enable in years to come. You watch, read and listen to a wide range of (social) media, and have a passion for creating and developing narratives yourself.
• Indulging in writing, stand up, drama or other storytelling mediums is a benefit to demonstrate your clarity of thought and clear, concise written communication skills.
• Ambitious and driven, you enjoy working through complex challenges and problem solving. You’re able to ask questions, listen and synthesize information to identify the critical elements of a task, and understand what constitutes success. But just waiting for direction is not your style; you’re comfortable volunteering for and trying new tasks.
• As a team member you’re proficient in organizing your own workload against priority and importance for the good of the team, and helping other team members to do the same.
• Research and data analysis are developed skills - you like to prove hypotheses or counter assumptions to ensure you have the right answer to client and team questions - but you are equally passionate about communicating the insights you find in new and creative ways.
• You know the details are important - whether scheduling a meeting, taking meeting notes or drafting a press release - but you appreciate the contribution of your work to the whole team’s success, and you take that responsibility seriously.

Benefits

• Robust benefits program
• Unlimited vacation
• 401k with company match
• Profit-sharing program
• Workplace flexibility
• Professional learning and development
• 6-month paid parental leave
• Paid volunteer days

Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do. We are committed to creating a diverse, equitable and inclusive environment and strongly encourage you to apply.