Account Coordinator - Creative Agency (Atlanta, GA) - Sparkloft Media

About the Opportunity

Are you a social media enthusiast with a knack for client service? Our team at Sparkloft Media is looking for an Account Coordinator in Atlanta (GA) who thrives in the dynamic advertising world. This role offers a unique opportunity for personal growth and development, as you'll be a key player in our dedicated account team, working closely with account managers, strategists, creatives, and project managers. We're searching for a communication pro eager to dive into account management and build strong, lasting relationships with our clients.

As a key player in our dedicated account team, you'll collaborate closely with account managers, strategists, creatives, and project managers. A solid grasp of digital and social marketing is essential.

We're looking for someone motivated by challenges, has a keen eye for detail, and can see the bigger picture. If that sounds like you, join us at Sparkloft, where your work as an Account Coordinator will create impactful connections between our clients and their audiences, driving their success.

While we embrace a hybrid work environment, this position requires regular interactions with team members and clients. Therefore, we only consider candidates residing in or near our offices in Portland (OR) or Atlanta (GA).

About Us

At Sparkloft Media, we spark ideas and ignite a passion for great storytelling. Our team is a vibrant mix of connectors, collaborators, and creatives who value technology trends and the human experience. Born a social-first agency, we excel at connecting with audiences in person and online.

Over the past 15 years, we've evolved into community builders, crafting integrated campaigns that resonate with our audiences. We view our audiences as complete individuals with lives, love, and dreams—not just segments to be activated. Our diverse team drives positive change for our clients, communities, and ourselves.

We've created groundbreaking work for global clients like Travel Oregon, Coca-Cola, Tillamook, Delta Air Lines, Amazon, Intel, Warner Bros., and Adidas.

Job Responsibilities

• Social Media Management: Independently manage social media channels for assigned accounts, including daily publishing, engagement, listening, monitoring, and issue escalation.
• Content Creation: Develop compelling content (copy and visual assets) for social channels.
• Client Relations: Support account team members in maintaining and growing client business.
• Data Interpretation: Analyze data to create reports and meaningful insights for clients.
• Trend Reporting: Identify and report on relevant platform and content trends.

Qualifications

• Bachelor's degree in a related field or equivalent combination of education and experience.
• 2 years of professional client management experience, preferably with large brands or agencies.
• Ability to work independently and take initiative in a hybrid work environment.
• Strong analytical skills and relentless attention to detail.
• Proficiency in leading social media platforms and trends.
• Active use of major social platforms (Facebook, Twitter, Instagram, Pinterest, Snapchat, TikTok, LinkedIn).
• Exceptional written and verbal communication skills, with the ability to adapt writing for varied audiences.
• Proficiency in Microsoft Office, Google Suite, and collaboration tools.
• Outstanding customer service skills from previous roles.
• Ability to thrive in a fast-paced, dynamic environment and meet deadlines while exceeding expectations.
• Bilingual (English Spanish) preferred.

Requirements for all Sparkloft Media Positions

• Care More: Exceptional customer service skills.
• Curiosity: A high level of interest in constantly learning new things.
• Problem Solving: Ability to identify and understand problems and willingness to solve them.
• Spark Joy: High awareness of the needs of colleagues, clients, and the Sparkloft Media business.
• Global Perspective: Understanding of different cultures, ideally through a lot of travel.
• Flexibility: Willingness to occasionally work nights, weekends, or holidays as needed.

Join us at Sparkloft Media and be part of a team that transforms ideas into stories that connect and inspire.

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