Account Administrator - Heritage Bank of Commerce

Job Code: Evergreen

Job Summary:

The purpose of the operations department is the processing of cash receipts and cash disbursements, entering schedules of invoices submitted for purchase by clients into our Factorsoft system, and ensuring the accuracy of all records of such transactions in the Factorsoft database and in appropriate hard copy. This job contributes to this mission by entering data into Factorsoft and performing specific tasks as described.

Pay Range: Base Compensation is dependent upon role, experience, and skill set: Min- $19.24/hr Max- $32.06/hr

Primary Responsibilities:

The Account Administrator supports the operations department by conducting data entry into Factorsoft and performing specific tasks including processing, posting, and balancing invoices and transactions.

Base Compensation is dependent upon role, experience, and skill set: Min- $19.24/hr Max- $32.06/hr

Essential Duties and Responsibilites:

• Process invoices, reports, and additional items:
  • Process Schedules of Assignments (SOAs) which includes locating the schedule of invoices and verifying that there is an invoice image for each item on the schedule and entering the information from the invoice images into another schedule in Factorsoft
  • Communicate any discrepancies found between the invoice images and the SOA to the appropriate portfolio team.
  • Process and balance lockbox on a daily basis and ensure paid invoices are posted into Factorsoft
  • Process the intraday cash reports, locate remittance advices from clients and debtors in shared files, post intraday items to appropriate invoices in Factorsoft and balance intraday batches to bank intraday reports
  • Process incoming hard copy checks, scan, and post to appropriate invoices in Factorsoft
  • Process wires by receiving and confirming outgoing wire and ACH reports from portfolio teams and print daily wire reports.
  • Process all payments and cash transfers and verify as needed
• Conduct daily system maintenance:
  • Complete daily system maintenance by adding and deleting debtors as appropriate and making requested corrections as needed
  • Post return items and monthly minimum finance charges
  • Balance daily transactions and submit daily balancing reports to Accounting
• Train new employees and existing team members in specific daily duties as directed by the department manager
• Performs all other duties and special projects as assigned
• Associate’s degree or equivalent work experience
• Effective communication skills in presenting information in one-on-one and small group situations to customers and other employees of the organization
• Proven time management and problem solving skills with the ability to organize, prioritize, and handle multiple tasks

Compliance Responsibilities:

The employee is responsible for ensuring compliance with all aspects of job related laws and regulations and must maintain current compliance knowledge by attending compliance related training seminars and staff meetings and by reading pertinent compliance related materials. 

Job related laws and regulations include, but are not limited to the following:  Bank Secrecy Act (BSA); Office of Foreign Asset Control (OFAC); Vendor Management; Information and Data Security; and SEC regulations related to corporate governance and disclosure.

Benefits:

Benefits include competitive salary, bonus plan, medical, dental, group life & long-term care insurance, vision care reimbursement, 401(k), and tuition reimbursement program, and a health club allowance.

Heritage Bank of Commerce is an Equal Opportunity Employer committed to diversity and inclusion. We do not discriminate on the basis of race, color, ethnicity, religion, sex, sexual orientation, gender identity, national origin, marital status, genetic information, disability, Veteran status, or any other characteristic protected by Federal, state or local laws.