Access Director, Community Supervision, Criminal Justice Systems (Massachusetts - Indivior

TITLE:

Title: Access Director, Community Supervision, Criminal Justice Systems

Reports To: Regional Director – Criminal Justice Systems

Location: Field Based - Massachusetts

Indivior is a global specialty pharmaceutical company working to help change patients' lives by developing medicines to treat substance use disorders (SUD) and serious mental illnesses. The name is the blend of the words individual and endeavor, and the tagline “Focus on you” makes the company’s commitment clear. It represents and empathizes with the often-difficult journey each individual patient takes to overcome the challenges of addiction and mental illness.

Indivior is dedicated to transforming addiction from a global human crisis to a recognized and treated chronic disease. Our vision is that all patients around the world will have access to evidence-based treatment for the chronic conditions and co-occurring disorders of SUD. The Indivior logo radiates its patient-focused, holistic focus on expanding access to quality treatment for addiction worldwide. Building on its global portfolio of opioid use disorder treatments, Indivior has a pipeline of product candidates designed to both expand on its heritage in this category and potentially address other chronic conditions and co-occurring disorders of SUD, including alcohol use disorder and cannabis use disorder.

POSITION SUMMARY:

The Community Supervision Access Director will serve as the primary account manager within assigned geography to coordinate transition of care efforts with probation and parole officers, treatment courts and other appropriate courts, judges, other probation and parole personnel, community-based justice-affiliated accounts, and correctional facilities.   The Community Supervision Access Director will provide leadership to the assigned geography and accounts and collaborate with key decision makers to represent the interests of Indivior and its entire portfolio to identify and then develop new business opportunities in collaboration with the account or its affiliates. They will also work closely with the Criminal Justice Systems Access Director in the assigned geography to facilitate collaboration between correctional facilities and the associated community providers of justice and treatment services for non-incarcerated justice involved individuals. This role will work cross functionally with our government affairs team as well as our sales stakeholders to evaluate and determine if local & national opportunities can and should be expanded system wide to drive business results, within assigned geography.

ESSENTIAL FUNCTIONS:

The responsibilities of this job include, but are not limited to, the following: 

• Provide Account Management, strategic planning and analysis to assigned community providers of justice and treatment services for non-incarcerated justice involved individuals
• Develop and implement comprehensive business plans for assigned accounts to ensure targeted growth of Indivior portfolio.
• Develop and maintain collaborative working relationships with decision makers and account influencers within assigned accounts.
• Collaborate with Medical Affairs to ensure a fair balanced delivery of all product value proposition presentations, and that clinical proofs, economic models, tools, and other value add services are fully and compliantly leveraged to key decision makers within assigned accounts.
• Accountable for achieving access and outcome goals as agreed upon and identified in account generated business plans.
• Develop trusting and collaborative relationships with business unit Sales/Marketing Leadership, Market Access, Legal, Government Affairs, and other internal Commercial Operations colleagues to execute on identified customer business plans.
• Partner with our field sales organizations for each account in driving sales and/or market share results synchronized with field sales performance goals, by clearly outlining and agreeing to appropriate pull-through opportunities with sales leadership.
• Identify and deliver on account point of view and priorities as part of market research, marketing planning and other internal planning processes.
• Ensure that all activities and interactions are carried out with the highest ethical and professional standards and that all work is accomplished with integrity and in accordance with Indivior Core Values and aligned to Market Access SOPs.
• Facilitate Pricing Agreements and negotiate contracting when needed to assure appropriate product access
• Carry out other reasonable tasks as required by the Regional Director. The above duties and responsibilities are not an exhaustive list and you may be required to undertake any other reasonable duties compatible with your experience and competencies. This description may be varied from time to time to reflect changing business requirements.

• Work cross functionally with other Indivior business functions including Insupport and Channel Accounts to build account management foundation for Criminal Justice Systems

MINIMUM QUALIFICATIONS:

Education: MBA or advanced degree preferred. Undergraduate degree required in Science, Business, or another applicable field.

Experience:

• Experience in probation/parole/drug court systems, treatment courts and/or any other community provider of justice and treatment services for non-incarcerated justice involved individuals is preferred
• 5-8 years in field sales with pharmaceutical Rx, medical, device company or specialty drug sales.
• 5-8 years as customer facing/account (hospital, payer, professional organization) role.
• Experience developing strategic account management plans within criminal justice systems.

• Well-developed relationships with key decision makers and a thorough understanding of the potential assigned accounts.
• Specialty Injectable Product Experience.

Overnight Travel: 30% +

COMPETENCIES/CONDUCT:

In addition to the minimum qualifications, the employee will demonstrate:

• Analytical ability to synthesize inputs from a range of sources in order to identify key market, account and customer insights.
• Ability to define and articulate financial, clinical and patient value.
• Long-term orientation, with a focus on building long-term sustainable relationships and revenue streams.
• Motivated by the desire to make a difference to the customer.
• Strong business acumen with ability to create and constantly impact business outcomes.
• Demonstrated knowledge of RWE & HEOR and/or willingness to learn.
• Ability to manage complexity and ambiguity while adhering to Indivior’s Guiding Principles.  
• Demonstrates a deep customer-centric mentality through applied knowledge of the important drivers of the future landscape.
• Impeccable integrity and ability to conduct business in accordance with Indivior Core Values and Compliance policies.
• Ability to develop credible relationships at high levels within accounts.
• Ability to learn and apply scientific and clinical data with key accounts.

BENEFITS:

Indivior is committed to providing a culture driven by guiding principles and top-tier benefits that match the importance of the work we do. The Indivior experience includes:

• 3 weeks’ vacation plus floating holidays and sick leave
• 401(k) and Profit Sharing Plan- Company match of 75% on your first 6% of contributions and profit sharing contribution equal to 4% of your eligible pay
• U.S. Employee Stock Purchase Plan- 15% Discount
• Comprehensive Medical, Dental, Vision, Life and Disability coverage
• Health, Dependent Care and Limited Purpose Flex Spending and HSA options
• Adoption assistance
• Tuition reimbursement
• Concierge/personal assistance services
• Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
• Gym, fitness facility and cell phone discounts

GUIDING PRINCIPLES:

Indivior’s guiding principles are the foundation for each employee’s success and growth. Each employee is expected to demonstrate understanding and adherence to our guiding principles in their everyday performance.

COMPLIANCE OBLIGATIONS:

Indivior is committed to maintaining a workplace where employees are committed to compliance and feel comfortable raising concerns about potential violations of policies or unethical behaviour. As part of your responsibilities, you are expected to:

Employee Obligations:

• Always act with honesty and integrity.
• Risk IQ: Know what policies apply to your role and function and adhere to them.
• Speak Up: If you see something, say something.

Manager Obligations:

• Always act with honesty and integrity
• Reinforce risk awareness with your team, with accountability and oversight for ongoing review and mitigation.
• Model and reinforce a Speak Up culture on your team.

The duties and responsibilities identified in this position description are considered essential but are not limited to only those outlined.  The employee may perform other functions that may be assigned.  Management retains the discretion to add or change the duties of this position at any time.

EQUAL EMPLOYMENT OPPORTUNITY

EOE/Minorities/Females/Vet/Disabled