ABE Case Manager & Employment Specialist - Evergreen Goodwill of Northwest Washington

About Goodwill
We believe in the potential of individuals to make positive changes in their lives. We believe that education and training empower people to make those changes. Our vision for the communities we serve is that each person is able to choose rewarding employment, financial security and the experience of educational achievement. We are committed to creating and sustaining a culture of diversity, equity and inclusion (DEI). We embrace our employees' differences and acknowledge and support our collective responsibility. If you need any assistance in applying please contact Recruiting@evergreengoodwill.org for any assistance or accommodation requests.

Title: ABE Case Manager & Employment Specialist - King County

Salary Range: $52,000-60,000

About the Position

The ABE (Adult Basic Education) Case Manager and Employment Specialist supports the execution and implementation of the Basic Food Employment & Training (BFET) Client Service Contract program. This position supports participants with case management services through assessment of needs and barriers; identifying resources, making referrals, goal setting and providing advocacy. This role also performs employment support to participants with providing job preparation skills, such as resume development and interview skills and assists in locating employment opportunities that are consistent with the participant's strengths, abilities, preferences and desired outcomes.

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Case Management Duties:

• Provide case management to students including establishing short and long-term goal objectives, monitor their achievement through regular meetings, and identify barriers and steps necessary to overcome obstacles and direct advocacy as needed.
• Complete relevant assessments including all required forms and documents for student's enrollment.
• Facilitate student check-ins and hold regular meetings in 1:1 setting.
• Capture clear and accurate case notes of all significant interaction in company web-based case management platform, maintaining orderly, completeness, and up-to-date files of assigned caseload.
• Determine whether student needs will be met through the provision of direct services utilizing EGNW resources or by referral to another organization.
• Identify providers for referral services to students and maintain relationships with providers.
• Provide services and/or referrals via in-person or remote delivery for needs such as housing, health care, childcare, chemical dependency, mental health, legal issues, immigration, domestic violence, budgeting, food, utilities assistance, transportation, further education, etc.

Employment Specialist Duties:

• Provide individual job search and placement assistance to current students and past graduates.
• Facilitate employment-based workshops and classes.
• Provide effective job search tools to assist students with their employment goals.
• Build and maintain relationships with area employers to increase student employment opportunities and maintain the labor-market relevance of Goodwill programs.
• Responsible to support, advance, and contribute to a DEI framework.
• Coordinate mock interviews and employment-related field trips for students.
• Follow up with sector training graduates for one year after employment to track and support job retention.
• Maintain a caseload of job seekers and those in retention; track and record job search and employment data.
• Responsible for meeting annual placement targets.

• Attend required meetings and training, develop and deliver presentations.
• Demonstrates safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• Perform other duties as assigned.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Bachelor's degree in Social Work or related field or equivalent combination of experience and education; however, lived experience and international experience considered in lieu of more traditional, U.S. achieved credentials.
• Minimum four (4) years' experience in adult education/training, apprenticeship, or workforce development.
• Minimum two (2) years of social work, human services, or case management experience.
• Knowledge of local community resources and agencies, as well as government benefits, re-entry services, and immigration policies and procedures.
• Experience with remote service delivery a plus.
• Ability to communicate and work effectively with students from a variety of economic, cultural, and ethnic backgrounds, physical and mental abilities and sexual orientations and those with limited English skills.
• Multi-lingual a plus.
• Must demonstrate a high level of commitment to equity and non-discrimination in practice and execution of duties.
• Ability to always practice confidentiality.
• Ability to work independently and as part of a team.

Certificates, Licenses, or Registrations:

• CPR/First Aid certification preferred.
• State of Washington teaching certification/credential or equivalent a plus.

Computer/Technology Skills:

• Proficient with Microsoft Office suite and virtual platforms such as Microsoft Teams.
• Ability to learn new technology and software as related to the job.

Physical Demands :

While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing and to operate computer systems. Able to safely lift/push/pull up to 25 lbs., grasp, handle, finger and manipulate items; perform repetitive fine motor functions with fingers, wrists, and arms, standing for long periods of time. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Able to communicate with others effectively both verbally and written, including those who have limited English skills. Maintain reliable attendance.

Essential Mental/Sensory Abilities :

• Problem solving
• Strong verbal and written communication skills
• Analyzing and interpreting data
• Time management
• Multiple deadlines
• Prioritization

Work Environment:

Office/classroom environment; the noise level in the work environment is usually moderate. Must have reliable transportation, as this position requires occasional travel to offsite meetings and events.

General Description of All Benefits

Evergreen Goodwill provides the following benefits to employees:
https://evergreengoodwill.org/evergreen-goodwill-employee-benefits

• Healthcare coverage that includes medical, dental, vision, and prescription coverage
• 100% employer-paid life insurance coverage, and supplemental coverage for life, accident, illness, and short- and long-term disability
• Employee Assistance Program
• Interest-free loans for personal needs
• Access to an employee CARES (Creating Access to Resources for Employee Support) Program for unplanned life emergencies
• 403(b) Retirement Savings program with competitive matching from Evergreen Goodwill
• Paid vacation and sick time
• T uition reimbursement program
• 15% discount on select T-Mobile plans for all employees
• 20% employee discount at your Evergreen Goodwill store, and other perks

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Goodwill believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications and job scope, but not limit our employees nor Goodwill to just the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the Goodwill.

Job Family: Mission

Pay Type: Salary
Min Hiring Rate: $52,000.00
Max Hiring Rate: $60,000.00