A/R Billing & Collections Specialist - Tandym

Tandym Group is working with a client in New York to fill several immediate A/R Collections Specialist positions. These contracts will be 100% remote. The ideal candidates will have extensive experience in accounts receivable, collections, billing, denials, and appeals, particularly in working with the Epic system.

About the Opportunity:

• Hybrid or Remote: 100% Remote
• Schedule: Monday to Friday 8am - 5pm EST
• Setting: Remote, with a focus on independent work and collaboration with a virtual team
• Candidates should be comfortable working in a fast-paced environment with strict deadlines and metrics for productivity.

Responsibilities:

• Managing accounts receivable, including collections, follow-up, billing, denials, and appeals
• Handling the full lifecycle of billing, from initial claims submissions to claim edits and follow-up.
• Working with denials from start to resolution, including researching and addressing reasons for denial
• Managing the full lifecycle of appeals, including drafting and submitting appeal letters
• Utilizing Epic HB & PB software to process claims, perform collections, and conduct follow-up.
• Ensuring timely and accurate billing and revenue integrity
• Working with both commercial and government collections
• Demonstrating excellent customer service skills while managing accounts
• Proactively working with work-queues to ensure timely resolution of accounts.
• Clearing 40-60 accounts per day, meeting performance metrics

Qualifications:

• 5+ years of experience in revenue cycle management, specifically in A/R, collections, billing, denial management, and appeals
• Full lifecycle billing experience, including initial claims submission and claim edits.
• Proven experience working with denials and appeals from start to resolution.
• 3+ years of experience with Epic HB & PB software
• Excellent customer service and communication skills
• Proactive and metrics-driven approach to collections and follow-up
• Strong attention to detail and time management skills

Desired Skills:

• Experience working with both commercial and government collections.
• Experience managing work-queues efficiently in a remote environment.
• Experience clearing 40-60 accounts per day in a high-volume setting.
• Ability to work independently while meeting performance expectations.