Zaxby's - Shift Manager - Asheboro_25801 (Asheboro, NC) - Zaxby's Franchisees
Asheboro, NC
About the Job
Pay Range: $15.00 - $17.00
SHIFT MANAGER - Job description
"Consistently Create Encore Experiences that Enrich Lives One Person at a Time"
SHIFT MANAGER
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To manage a Zaxby's unit toward the attainment of agreed upon sales and profit goals,
working within the framework of company values and policies. Entry level management
position.
SUPERVISION RECEIVED AND EXERCISED
Reports directly to General Manager. Receives direction from Assistant Manager, General
Manager, and District Manager.
Assist in the direct supervision or 15-50 employees.
ESSENTIAL JOB FUNCTIONS
Essential duties may include, but are not limited to the following:
1. Increase sales by providing outstanding product and service.
2. Assist in providing Team Members with the appropriate training.
3. Work lunch, dinner, and weekends, monitoring quality of food and service.
4. Execute all Systems daily to insure a clean, organized restaurant, prepared to
deliver quality food and Encore service.
5. Utilize all management tools to keep neat, accurate and current records providing
the historical data to plan for increased sales and profits.
6. Operate in accordance with established performance, profits and operating
standards as set out in the operation manuals.
7. Supervise and motivate Team Members to perform to their highest possible level
of ability
8. Have a good working knowledge of all equipment, assist in preventive
maintenance of a unit.
9. Maintain high standards of service throughout the operational day by
demonstrating management by example
10. Assist in the timely execution of all marketing plans
11. Communicate openly and honestly with subordinates, superiors, and all others
about plans, progress, and problems.
12. Provide leadership by engendering excitement, enthusiasm, a positive mental
attitude and commitment toward Company objectives. Create an Encore
Environment.
13. Perform such other duties, as directed by the General Manager or Assistant
Manager.
14. Responsible for increasing sales and making a profit.
15. Maintain an attitude of flexibility that allows performance above and beyond the
parameters of this position description.
NON-ESSENTIAL JOB FUNCTIONS
1. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities which may include the following:
- Walking, standing, or sitting for extended periods of time
2. Maintain effective audio-visual discrimination and perception needed for:
- Making observations
- Communicating with others
- Reading and writing
EXPERIENCE AND TRAINING GUIDELINES
Education: High school diploma or equivalent
Experience: Minimum 1 yr. experience in a restaurant environment
Minimum 3 months employment by Zaxby's
Successfully passed all BOH & FOH development plans and ZU certified
WORKING CONDITIONS
Office environment; work with computer and office equipment.
Restaurant environment; work with advanced kitchen and front-of-house operational
equipment; hazardous conditions.
Essential job functions may require maintaining physical condition necessary for
standing, walking, or sitting for prolonged periods of time.
DISCLAIMER
The preceding job description has been designed to indicate the general nature and level
of work performed by employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees to this job.