Manager of Infrastructure Engineering - Remote - Center for Internet Security, Inc.

Overview

The Manager of Infrastructure Engineering is responsible for defining, guiding, and executing high-level goals, roadmaps, and projects that drive solutions and improvements to the overall objective of cyber defense programs including, but not limited to, the endpoint detection and response (EDR) program, Albert intrusion detection, and malicious domain blocking and reporting (MDBR). In this role you will use a blend of technical knowledge, software/systems fundamentals, and program management to solve problems and build solutions for highly scaled enterprise needs. You will lead developers and product owners as the domain subject matter expert and will liaise with technical staff, directors, Product Management, and Marketing to ensure goals and objectives are met. You will have a strong technical background, understanding of system architecture, and the experience to effectively collaborate across functions and organizations to deliver impact.

The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our core competencies of collaboration and innovation. We are a community-driven nonprofit responsible for industry leading best practices for securing IT systems and data. We lead a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats.

• Base salary is determined on a number of factors including, but not limited to, education, experience and skills.
• Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
• $500 wellness card for Health Coverage Participants
• 401(k) with 4% Company Match, vested from the first day of hire
• Flexible Spending Account (FSA) & Dependent Care Account (DCA)
• Life Insurance
• Bonding Leave
• Paid Volunteering Program
• Bonus eligibility
• Paid Time Off (PTO) inclusive of vacation, personal and sick time
• Paid Holidays
• Wellness Program
• Employee Engagement Activities
• Professional Development Opportunities
• Tuition Reimbursement
• Student Loan PayDown Program
• Employee Referral program
• Employee Assistance Program

What You'll Do

• Define and execute objectives, milestones, and deliverables to achieve strategic goals
• Develop detailed project plans, timelines, and resource allocation to ensure successful execution
• Manage budget and collaborate with Operations and Security Services (OSS) leadership and Finance to report financial status, forecasts, and performance
• Provide leadership, vision, and direction for staff within scope
• Foster cross-functional collaboration and communication between Engineering, Product Management, Marketing, and other relevant teams
• Act as the domain subject matter expert, possessing an in-depth understanding of technical aspects
• Work closely with stakeholders to define roadmaps, ensuring alignment with organizational goals and objectives
• Effectively communicate status, progress, and outcomes to stakeholders, including executive leadership
• Identify potential risks and challenges that could impact project success or objectives and develop risk mitigation and contingency strategies
• Define key performance indicators (KPIs) and metrics to evaluate the success of projects
• Manage multiple projects and ongoing operational responsibilities while monitoring, summarizing, communicating, and reporting status
• Ensure that initiatives and projects adhere to industry standards, compliance regulations, and security protocols
• Manage changes to the scope and schedule using appropriate verification techniques in order to keep the plan accurate and updated with authorized changes
• Review detailed requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables using requirement gathering techniques
• Other tasks and responsibilities as assigned

What You'll Need

• Bachelor’s degree in Information Technology or Business*
• 8+ years of project management experience in broad-based information systems, full life-cycle application development, and/or building enterprise applications
• 3+ years leading and directing project task(s)
• 3+ years of technical product or program management experience
• 5+ years of working directly with development teams experience
• 2+ years demonstrated track record and understanding of Agile including the ability to execute projects, acting as Scrum Master/Lead or an equivalent role
• 3+ years of software development experience
• Experience with cybersecurity fundamentals and technical solutions such as endpoint protection platforms, intrusion detection solutions, and domain name service protection
• Experience in creating an effective team environment, building strong relationships, negotiating, solving problems and issues, resolving conflicts, managing resources in a matrix environment, and communicating effectively at all levels of an organization
• Experience managing, coaching, and mentoring individuals and/or teams
• Proven ability to balance multiple competing priorities and make judgment calls based on objective information when possible
• Highly organized with a rigorous attention to detail, drive for excellence, and a positive attitude
• Experience utilizing AWS solutions to enable analytics capabilities
• The position is open to U.S. citizens and requires a favorably adjudicated DHS Fitness Review for Public Trust Positions**

It's a Plus if You Have:

• Masters’ degree in Computer Science or Business
• 10+ years of project management and progressive experience managing a suite of projects
• Project management experience in cybersecurity domain
• Experience using JIRA and Confluence
• Experience in Python, Java, Microsoft C#, SQL and/or other programming language(s)
• 3 or more related project management certifications
• Good negotiation, influencing, and stakeholder management skills

*Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree.

**Factors that may cause a negative Fitness Review decision include:

• Criminal Conduct
• Dishonest Conduct
• Employment Misconduct
• Alcohol Abuse
• Drug Use (illegal drug use or use of a legal drug in a manner that deviates from approved medical direction) Additionally, illegal drug use includes the use of drugs that are illegal for federal purposes despite being legal in select states and countries, such as marijuana.)
• False Statements
• Financial Issues
• Have not resided in the US for three (3) of the past five (5) years

At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.