Windows 11 Desktop Support Technician - TEKsystems

Windows 11 Desktop Support Project Technician

(Travel Required - Across all boroughts)

(Long-term Contract)

Job Opportuntiy:

• 10 Month contract with a notable healthcare organization with emerging technologies and projects.
• Always opportunities to join the team for additional projects afterwards or be brought on fulltime if available

Qualifications:

• Proven experience in desktop support and Windows operating systems.
• Reviewing knowledge of Windows 11 features and compatibility requirements.
• Hardware/Break Fix Tracking & Support- Ability to track and troubleshoot (machines, Printers, Scanners, monitors)
•  Imaging/Deploying PC\'s within a Windows 10/11 environment
• Network Connectivity Troubleshooting
• Experience conducting end-user training sessions.
• Familiarity with security and data protection best practices.
• Certifications such as Microsoft Certified: Windows 11 Desktop Support Technician is a plus.
• MAC experience is a plus

Job Overview:

Our customer is looking for a highly skilled Desktop Support Technicians to help support the organization in upgrading from Windows 10 to a Windows 11 environment.

You must be flexible with traveling throughout Manhattan, Brooklyn, Queens and Mineola Long Island for the duration of this 10 month contract.

We are seeking a skilled and experienced Windows 11 Desktop Support Upgrade Project Technician to lead our organization through the transition to Windows 11. In this role, you will be responsible for executing, and managing the upgrade process, ensuring a smooth transition for all desktop systems. The ideal candidate will has a strong knowledge in desktop support, Windows operating systems, and deployment projects.

- Swapping out the old hardware with new work stations.

- Collaborate with IT teams to develop and execute a comprehensive upgrade plan.

- Provide technical support and troubleshooting during the upgrade process.

- Document and communicate project progress, issues, and resolutions.

- Ensure compliance with security and data protection policies.

- Collaborate with vendors and other stakeholders to resolve technical issues.

Work Environment:

The project will start out in Manhattan and require travelling to different sites to deploy equipment from Manhattan, Brooklyn, Queens and Mineola, Long Island.

Pay and Benefits

The pay range for this position is $24.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New York,NY 10017.

Application Deadline

This position is anticipated to close on Feb 7, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.