Warehouse Supervisor - Riverstone Logistics

Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.

RLX provides final mile deliveries through dedicated and network models for various clients in over 26 states across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Position Summary  

The Warehouse Supervisor will oversee the day-to-day workflow of the warehouse operations at a specific distribution center or cross dock. This position will partner with current motor carriers to ensure client deliverables are met and to ensure compliance. In addition, this position will assist the Central Dispatch Team in monitoring and troubleshooting delivery issues in a proactive and/or highly responsive manner.  

Essential Duties and Responsibilities 

The essential functions include, but are not limited to the following: 

• Provide support to Assistant Location Manager and/or Location Manager and lead the team in managers absence 
• Supervise activities of workers in receiving, storing, order selection, shipping, and loading 
• Train and supervise warehouse employees 
• Plan, develop and implement warehouse safety programs, SOPs and activities 
• Responsible for proper placement and organization of warehouse product 
• Ensuring warehouse cleanliness and all safety procedures are followed by warehouse employees 
• Conducting inventory cycle counts, ensuring accuracy, directing stock rotation and consolidation 
• Assist with monitoring and scheduling employee’s hours to reduce overtime 
• Conducting daily walk through of facility and making recommendations 
• Working closely and maintain good working relationships with all departments 
• Ensure the planning and scheduling of distribution services in executed in a timely manner 
• Manage and perform activities related to dispatching, routing, and tracking transportation 
• Communicate daily/shift goal of facility and group(s); devise, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed  
• Build a strong rapport with our service providers and clients 
• Support an environment that fosters open and positive team communication 
• Enforce location safety management plans 
• Interview, train, select employees 
• Make independent discretion and judgement 
• Manage logistics services 
• Performing other duties as assigned 

Minimum Qualifications (Knowledge, Skills, and Abilities) 

• Bachelor’s Degree strongly preferred 
• Two (2) years or more of problem-solving skills experience, use of formal Root Cause Countermeasure and warehouse experience  
• Must have people management experience and experience with independent contractors  
• Ability to prioritize and organize work, along with a strong follow-up, analytical, problem-solving, and sound decision-making skills 
• Ability to effectively communicate in both verbal and written forms with customers, employees, peers, and management.  
• Create and maintain professional relationships within all levels of the organization (peers, workgroups, customers, supervisors) 
• Work self-directed with minimal supervision 
• Work independently and as a member of a team 
• Flexibility to operate, and self-driven to excel, in a fast-paced environment 
• Capability to multi-task and highly organized with excellent time management skills 
• Detail-oriented with excellent follow-up practices 
• Intermediate computer skills 
• Exposure to Lean principles, systems, and tools 

Physical Demands and Work Environment  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move/manipulate various objects. This position may require extended work hours and travel.  

Note 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.