Vice President Plan Operations & Admininstration - AmeriHealth Caritas
Philadelphia, PA
About the Job
Your career starts now. We’re looking for the next generation of health care leaders.
At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.
Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com.
Job Summary
The VP Plan Ops and Admin is responsible for leading the Plan Operations for the PA Medicaid plans. This role will support the Keystone First/Amerihealth Caritas PA Market President in executing the enterprise strategic plan at the local level by driving market strategic initiatives that align to contractual requirement, priorities and stakeholder needs. This role serves as a second in command to the Market President, ensuring all components of the Keystone First and Amerihealth Caritas PA plan infrastructure are operating effectively and efficiently and that all service levels are met by coordinating across shared service functional areas to ensure that the enterprise strategy is executed within the regulatory requirements of the Plans.
Essential Functions
+ Apply deep knowledge of state program contractual and regulatory requirements (benefit and payment rules, data and information submission specifications, performance and service level requirements, etc.), to ensure Plan requirements are met. ;Coordinate with shared services when issues are identified to perform root cause analysis, develop solutions, and implement solutions in a timely and complete fashion.
+ Monitor performance against process improvement measures, serving as the liaison between the health plan and enterprise/shared service functions to drive adherence.;
+ Partner with Service Operations on Plan performance regarding significant functions related to claims payment, payment integrity, contact center and implementation of enterprise special projects/programs.
+ Lead cross functional Plan operational meetings to drive collaboration across Plan and shared services resources to ensure alignment and coordination of Plan activities and issue resolution.
+ Monitor results and develop action plans for operational and cost containment initiatives, in collaboration with the Plan Finance Director and Market CMO
+ Develop and monitor the Plan specific risk profile and mitigation strategies and proactively identify risks that would impact the Plans ability to meet enterprise and local strategic and financial goals and in collaboration with Enterprise Risk Management, develop strategies to mitigate the risks.
+ Serve as the lead for the Delegation Oversight Committee of our parent company; coordinate across enterprise shared services to provide comprehensive updates in accordance with the Committee’s monthly and quarterly meeting schedule. ;
+ Serve as day-to-day leader for the Provider Network Operations, Community Engagement & Outreach, Regulatory, and Data & Technical Services teams, with leadership responsibility for over 100 PA HealthChoices associates.
Education/Experience:
+ Bachelor’s Degree required, Master's degree preferred;
+ 5 or more years operational experience in Medicaid/Medicare
+ 10 or more years progressive responsibility in Business, Government, or health care management;
+ In-depth understanding of Medicaid/Medicare operations and benefit administration
+ Proven experience in navigating relationships in a matrixed organization.
Location:; This position is located at our Airport Business Center location in Tinicum Township, PA.; A hybrid work schedule is acceptable.
Diversity, Equity, and Inclusion
At Amerihealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
We keep our associates happy so they can focus on keeping our members healthy.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
At AmeriHealth Caritas, we’re passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we’d like to hear from you.
Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com.
Job Summary
The VP Plan Ops and Admin is responsible for leading the Plan Operations for the PA Medicaid plans. This role will support the Keystone First/Amerihealth Caritas PA Market President in executing the enterprise strategic plan at the local level by driving market strategic initiatives that align to contractual requirement, priorities and stakeholder needs. This role serves as a second in command to the Market President, ensuring all components of the Keystone First and Amerihealth Caritas PA plan infrastructure are operating effectively and efficiently and that all service levels are met by coordinating across shared service functional areas to ensure that the enterprise strategy is executed within the regulatory requirements of the Plans.
Essential Functions
+ Apply deep knowledge of state program contractual and regulatory requirements (benefit and payment rules, data and information submission specifications, performance and service level requirements, etc.), to ensure Plan requirements are met. ;Coordinate with shared services when issues are identified to perform root cause analysis, develop solutions, and implement solutions in a timely and complete fashion.
+ Monitor performance against process improvement measures, serving as the liaison between the health plan and enterprise/shared service functions to drive adherence.;
+ Partner with Service Operations on Plan performance regarding significant functions related to claims payment, payment integrity, contact center and implementation of enterprise special projects/programs.
+ Lead cross functional Plan operational meetings to drive collaboration across Plan and shared services resources to ensure alignment and coordination of Plan activities and issue resolution.
+ Monitor results and develop action plans for operational and cost containment initiatives, in collaboration with the Plan Finance Director and Market CMO
+ Develop and monitor the Plan specific risk profile and mitigation strategies and proactively identify risks that would impact the Plans ability to meet enterprise and local strategic and financial goals and in collaboration with Enterprise Risk Management, develop strategies to mitigate the risks.
+ Serve as the lead for the Delegation Oversight Committee of our parent company; coordinate across enterprise shared services to provide comprehensive updates in accordance with the Committee’s monthly and quarterly meeting schedule. ;
+ Serve as day-to-day leader for the Provider Network Operations, Community Engagement & Outreach, Regulatory, and Data & Technical Services teams, with leadership responsibility for over 100 PA HealthChoices associates.
Education/Experience:
+ Bachelor’s Degree required, Master's degree preferred;
+ 5 or more years operational experience in Medicaid/Medicare
+ 10 or more years progressive responsibility in Business, Government, or health care management;
+ In-depth understanding of Medicaid/Medicare operations and benefit administration
+ Proven experience in navigating relationships in a matrixed organization.
Location:; This position is located at our Airport Business Center location in Tinicum Township, PA.; A hybrid work schedule is acceptable.
Diversity, Equity, and Inclusion
At Amerihealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
We keep our associates happy so they can focus on keeping our members healthy.
Our Comprehensive Benefits Package
Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.
Source : AmeriHealth Caritas