Vice President, Commercial Platforms (Hybrid) - Axon
Boston, MA
About the Job
Join Axon and be a Force for Good.
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
We are seeking a dynamic and experienced Vice President of Sales, Services, and Commercial Apps for our Internal Technology Team. This position will report directly to the CIO. The ideal candidate will possess deep expertise in B2B Sales, Services, and Configure, Price, Quote (CPQ), and billing systems, along with exceptional technical leadership skills in Salesforce technology, and software product development experience. This candidate will have experience in all Software, Hardware, and Subscription businesses, and a long history of building internal products to manage the business processes from Lead to Opportunity, Opportunity to Quote, and Quote to Cash, Professional Services, Customer Support & B2B Ecommerce.
This candidate will have had experience with at least one major transformation program in a rebuild of technology to meet complex business requirements, ideally Sales or Services related. They will have lead SF and Custom Development organizations, and brought enormous strategic value and partnership to their business stakeholders. They must become more knowledgeable about the business than even their business partners, ensuring we build the right thing at the right time for our internal stakeholders.
What You'll Do
Location: Boston, MA with 20-30% travel
Reports to: CIO
- Provide strategic leadership and direction to the internal technology team, driving the implementation and optimization of Sales, Services, Quote, Pricing and Invoicing systems and processes to enhance productivity and efficiency.
- Collaborate closely with sales leadership to understand business objectives and translate them into technological roadmaps, and solutions that support Axon's growth in a scalable way.
- Oversee the management and optimization of Sales, Services CRM & CPQ systems, and Order Management & Billing systems, ensuring seamless integration with other sales technologies and platforms.
- Oversee the development of custom software tools and products for our internal stakeholders.
- Lead the SalesForce technical team, providing guidance, mentorship, and support to ensure best practices are followed and technical excellence is maintained.
- Drive innovation in sales technology, continuously evaluating emerging trends and advancements to enhance the sales process and improve customer experiences.
- Partner with cross-functional teams, including sales, services, commercial operations & finance to align sales technology initiatives with overall business goals and objectives.
- Build a brilliant technology organization focused on stakeholder delight, best in class engineering, and operational excellence.
What You Bring
- Bachelor's degree in Computer Science, or related field
- Minimum of 15+ years of experience in internal technology with the above business experience.
- Deep expertise in sales processes, services, and CPQ systems, with hands-on experience in implementing and optimizing sales technologies.
- Strong technical proficiency in Salesforce platform, including Sales Cloud, Service Cloud, CPQ, with a demonstrated ability to lead Salesforce technical initiatives.
- Excellent leadership and management skills, with the ability to inspire and motivate teams to achieve goals and objectives.
- Strategic thinker with strong problem-solving abilities and a results-oriented mindset.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Proven ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 203,000 in the lowest geographic market and USD 338,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.