Veterinary Customer Service Representative (Receptionist) - MNB Veterinary Services, LLC

Nashville Cat Clinic is looking for a Receptionist to join our team in our Nashville office. The Receptionist will greet and assist visitors and clients of the organization.

The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. He/she has a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment. 

Responsibilities: 

• Guest services – Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see. Answer all phone calls and emails sent to the main office and provide inter-office messages as requested.  
• Administration – Send out and receive mail, documents, supplies and packages. Distribute items to mailboxes and offices as requested. File and keep good records. Maintain office supplies and reorder as needed. Maintain an organized filing system.  Manage a schedule for those needing support and schedule appointments as required.  

Requirements:

• Associates degree is preferred
• A high school diploma is required
• Proficient with Microsoft Office Suite
• Reliable, professional, courteous and patient
• Excellent communication and writing skills

About Nashville Cat Clinic:

Nashville Cat Clinic is a veterinary organization dedicated to serving the cats of Nashville.  Our employees enjoy a work culture that promotes our core values Passion, Understanding, Rapport, Reliability, Feline Friendly, Education, Compassion, and Teamwork (PURRFECT). 

Nashville Cat Clinic benefits include paid time off, health care stipend, and professional development. 

Employees can also take advantage of personal pet discounts.

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