Venue Manager - The Carlos Ballroom - Proof Of The Pudding By Mgr

The Ballroom at the Carlos Center located in Northeast Atlanta is a pristine event space on the same property as the Greek Orthodox Church (GOC). With...

Education and Experience:

Minimum 2 years of experience within the hospitality industry, or experience working in a similar role focused on customer or sales support.

Basic knowledge of catering, event coordination and operations.

General interest in food, menu design, and creative event development.

Experience in working in a computer environment utilizing Microsoft Word, Excel, and PowerPoint is required, experience with Caterease BEO software is a plus.

Required Skills/Abilities:

Excellent listening and communication skills

Renowned time management and organization skills

Strong Customer Service skills with the desire to go above and beyond a client’s needs

The ability to work alone and as a team

Strong attention to detail and the ability to learn and adapt quickly

Physical Requirements:

There may be prolonged periods of sitting at a desk and working on a computer.

On event days, this position will frequently move and carry equipment throughout the venue

Must be able to lift up to 30 pounds at times. 

CORE VALUE AND COMPETENCY REQUIREMENTS

Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality.

Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.”

Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.  

Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times.

Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.

Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.  

Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.

Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly.

Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.    

Work Environment  

This position may consist of in office work; computer work in a cubicle, speaking to clients on the phone, inter-departmental meetings, and assisting with pre-event logistics as needed. Much of this role will be assisting at events, attending walk throughs, running errands, and assisting Sales Executive and Hospitality team on the go as needed. This position may be in and out of kitchen and cooler spaces. 

Physical Demands: 

Long periods of office work

Periods of moving through an event space, and traveling between venue to venue

Bending, lifting, scooping, and carrying miscellaneous equipment and food items 

Ability to perform physical tasks; such as but not limited to, lifting approx. 25 lbs.

Position Salary & Benefits:

The starting pay rate for this role is $20/hour.

This position requires a flexible schedule, starting off as part-time with the opportunity to transition into full-time. 

Scheduling will depend on business needs

Benefits include free meals onsite.

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.