VP Business Operations FL Institute Cardiovascular Medicine - Nemours

The primary responsibility of this role will be to serve as a key Florida administrative leader for the development and advancement of the Florida Pediatric and Congenital Cardiovascular Medicine Institute. This person will work cohesively with members of the executive team to drive the organization's growth, innovation, and transformation initiatives for these key department/programs. The Vice President has primary responsibility to advance the Dept. of Cardiovascular Medicine to a Florida-level institute with multi-divisional, inter-departmental excellence in research, education and clinical (hospital and practice plan) activities. This person will report directly to the Director, Nemours Florida Pediatric and Congenital Cardiovascular Institute /Chief of Cardiovascular Surgery, and maintaining matrixed accountabilities to the Regional Presidents and CMOs. This position will support the Director in achieving clinical operations and financial goals and is responsible for leading all administrative, operational and business functions of the Department (and subsequent institute), which includes the clinical, research, and educational goals. This position will oversee all financial and business functions of the Dept., including those related to: human resources; patient access, inpatient and ambulatory operations, billing and satisfaction; the pre and post research grant award process; clinical program assessment and development; operating and capital budgeting and quality improvement as it pertains to the business and financial operations. This leader will provide and leverage market intelligence to support decision-making and to inform growth in both cardiovascular medicine. This position will be instrumental to the establishment of long-term strategy in both cardiovascular medicine.

Essential Functions:

Fiscal Leadership

Works collaboratively with the Regional Presidents, CMOs, COSO, CNOs,VP Practice Administration, VPs of Finance and Accounting, Revenue Cycle/Strategic Pricing, Clinical Affairs, , Research Operations and Patient Services as well as PIs and clinical providers and other key stakeholders in the execution of fiscal responsibilities. Ensures pricing, contract and collection practices and policies within the clinical (hospital and professional) operations are appropriate, supporting the maximization of realized revenue while ensuring compliance with regulatory requirements. Ensure policies and procedures support the accurate and complete capture of physician billings, combined billings and hospital fees. Ensure monitoring processes are operational and effective. Establish metrics for divisional and individual clinical productivity (such as RVUs, billing revenue per FTE) and monitor actual performance against established metrics. Manage revenues from grants, industry contracts, endowments, donations and gifts. Develop and monitor metrics for research funding by individual and team. Optimally manage resources and cash flow under grant and industry contracts. Accountable for the Hospital, Research and Practice Plan operating and capital budgets, financial results and consolidated financial performance reporting. Additionally, administer and oversee the fiscal aspects of research activities within the Institute.

Patient Access, Satisfaction, and Safety

Responsible for overseeing, monitoring and optimizing patient access to clinical care delivered by the institute. In connection with, monitor performance against access targets and physician standards for clinic scheduling and wait times. Develop and implement improvement interventions when warranted. Working with the quality improvement, patient safety and legal teams, lead the institute to continuously improve patient access and flow, service effectiveness, patient safety and satisfaction.

Operational Leadership

Integrate and coordinate resources and operations of the various reporting units and divisions that represent the direct composition of the institute and administrative business unit. Serve as the direct liaison to the various Vice-Presidents and Department Chairs, associated Vice-Presidents and senior managers to promote the institute's success, while promoting the broader institutional success of these supporting Departments and Nemours. Serve as the clinical services administrative representative on appropriate committees.

Planning and Program Development

Collaborating with the CMOs and others, lead the development of state-wide strategies and the development of new clinical, research and translational programs directed at increasing market share, improving patient outcomes, and enhancing research and financial results while continuously monitoring and evaluating existing programs for improvement opportunities. Responsible for converting the strategic plan of the institute into a financial model, developing implementation plans, and operationalizing the initiatives. Working with the Clinical Affairs, Finance, Budget and Planning teams, ensure assumptions related to patient volumes, physician staffing, clinical production, research funding and capital investments that underlie the institute's plan are fully aligned with the Nemours budgets, forecasts and long-range plans. Coordinate, plan and integrate clinic and office space needs for divisions with Facilities.

Personnel Management

In conjunction with the Regional Presidents, VP of Finance, Human Resources, and the CMOs as appropriate, oversee compensation matters including coordination with HR for and compliance with established Nemours procedures for offer letters, reporting of the results of annual compensation reviews and other matters to the Compensation Committee. Provide senior administrative leadership to all direct and indirect reporting personnel in the institute. Assess, develop, implement and maintain appropriate divisional policies, procedures, job descriptions and philosophy as consistent with Nemours policies and values. Responsible for all planning and implementation related to accrediting requirements and associated requirements specific to the Dept. Understand, adhere to and model Core Standards as defined organizationally and specifically within the Dept.

QUALIFICATIONS Required:

• Master's Degree in a business discipline or equivalent
• At least 10 years of progressive experience in the areas of fiscal management, program development, regulatory, and communications including operating and capital budget experience within a healthcare organization or other related experience in a complex organization.
• Extensive experience (10+ years) in healthcare administration, cardiovascular medicine
• Travel Required- up to 30% of your time.

Preferred:

• Experience with management systems (Oracle, SAP, etc.)
• Experience with cardiovascular medicine operations and strategy
• Evidence of interactions with academic institutions as demonstrated by written, peer-reviewed publications and speaking invitation to national meetings

SKILLS & COMPETENCIES:

Financial Management Skills : Substantial experience in directing a complex financial structure and well developed financial skills. Determining how money should be spent to achieve work goals; using cost-benefit analyses to make informed choices when preparing budgets and setting priorities; monitoring expenditures to ensure budget goals are met.

Operations: A strong fundamental understanding and proven track record of executing on strategic plans and/or operational goals. A firm grasp of operational inter-relationships at various organizational levels.

Communication - Advanced: Excellent verbal, written and interpersonal communication skills.

Quality Improvement: Sound understanding of concepts of quality improvement; capable of developing, implementing, monitoring and acting on quality assessment and improvement controls.

Leadership: Demonstrated effectiveness in the leadership of professional personnel in a large organization.

Relationships: Organizational ability sufficient to plan and control operations that utilized specialized personnel.

Collaboration: Working collaboratively with others to achieve group goals; proactively adjusting one's style and efforts to complement those of others on the team; being pleasant, agreeable, and easy to work with; valuing group success as much or more than individual success.

Strategic/Systems Thinking: Formulating credible, effective, long-range strategies to attain overarching organizational objectives; anticipating future trends, as well as potential threats or opportunities; accurately predicting how strategies will play out.

Ambiguity Tolerance: Effectively handling uncertainty; creating structure and focus in the face of ambiguity; taking effective action without having complete understanding and knowledge of the total picture or all the facts.

Business Acumen: Sharp business acumen and strong understanding of economics.