Case Management Coordinator -San-Ank-Jan-25-04 at Software Galaxy Systems, LLC

Duration: 12 Months+ (Contract to hire )

• Remote to start but needs to be located around Pittsburgh . Field Travel Needed over 50% of the time (Travel will be reimbursable)
• Contract through the end of year with possible contract to hire
• Work schedule Monday-Friday with the weekend work once a quarter

Job Description:
The Community Health Worker (CHW) will be responsible for helping members to navigate and access medical care, community services/resources and develop healthy behaviors. The CHW will act as a caring neighbor to help members address the social, medical and community problems that lead to poor health (SDoH/HRSN).  As a priority, interactions will promote, maintain, and improve the health of members and their families. This includes to provide social support and advocate for individuals and community health needs.
• Establish trusting relationship with members.
• Make follow up calls and community visits to ensure member is connected to community services.
• Meet member in medical setting to ensure member has comprehensive and coordinated care.
• Assist member with completion of applications for medical or social benefits.
• Document all member encounters in documentation platform.
• Maintain excellent working relationships with members, families, providers, and CBOs.
• Knowledge of community resources

Qualifications:
• High School Diploma or GED completed.
• Bilingual – English and Spanish
• Lived experience in the community served.
• Ability to become a certified CHW.