User Experience Designer - Gallagher

Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

The UX/UI Designer will help to move our business forward to create dynamic digital experiences that drives efficiency and business results across Gallagher digital properties. As part of the Digital Products team, you will work alongside curious, self-driven critical thinkers who have an entrepreneurial mindset to create lasting value for our clients and organization on a global scale. Our team works smart by advancing data-lead experiences, embracing iterative product design and actively collaborating across the organization. We are in the midst of digital transformation, building best in class experiences for our clients and colleagues, to create dynamic interactive experiences in a timely manner. It is an exciting time to be a part of Gallagher and the Digital Products team.

We are looking for an experienced UX/UI designer who will join our agile team to improve our product digital experience across the globe for Gallagher. Your talent and experience, from rapid prototyping and design on both customer-facing websites and employee portals, will help evolve our brand to the next level to drive leads and engagement. You will work alongside full-stack developers, scrum master, and product owners to continually enhance and improve the customer’s digital experience. Role will report to VP of Digital Products.

Gallagher is one of the largest insurance, risk management and consulting firms with over 50,000 employees globally. Headquartered in Rolling Meadows, IL, this role will be hybrid in office.

About You:

Your portfolio will highlight your talent and experience to design products (apps and tools) and create compelling digital experiences to drive engagement and leads.

You are proactive, comfortable managing several concurrent projects, take responsibility and prioritize your work. A self-starter who is comfortable working independently as well as on the project team. You have demonstrated strengths to rapidly prototype using Figma and design systems, interactive prototypes for user testing within usertesting.com (using Axure or other tools). You can effectively estimate your work and adjust to changing priorities. You are able to work on multiple projects and balance priorities.

As part of a global team, you are flexible to meet via conference call with global stakeholders. You will work collaboratively with our corporate digital team, Brand, in-house creative team, development teams and agency partners. You are comfortable presenting design concepts and receiving feedback from stakeholders, team members and research.

• Conceptualize and design creative solutions that align with brand standards yet moves the brand to new visual experiences with user research and business goals.
• Concept modern designs for products and websites taking our current designs and components and evolving to the next generation of design and experience keeping accessibility standards and responsive design top of mind.
• Collaborate with Digital Experience team and design review process
• Transform ambiguous thoughts and ideas into impactful experiences
• Collaborate, create, and maintain digital design systems that can be shared with internal teams and agencies, designers, and development teams across Gallagher using Figma and other tools.
• Create low and high-fidelity designs and click-through prototypes for user testing in a timely manner in various viewports.
• Effectively communicate and present ideas and design rationale with UX/UI best practices to project team and stakeholders. Communicate design justification and receive feedback to modify designs based on feedback, research, and insights.
• Advocate for the end user throughout research, design and development.
• Collaborate with the project team, including research, developers, content, brand and product owners throughout design and development process globally.
• Create user flows as requested for new experiences.
• Define UX requirements to guide developers.
• Experience working on agile project team
• Stay current with digital trends, tools and best practices
• Experience and comfortable working remotely and with distributed teams across different time zones.
• Other duties as assigned.

• Digital designer with demonstrated UX, UI and digital design experience
• Global product design experience – creating digital experiences that are accessible (Level AA minimum) and multi-lingual for B2B for multiple brands
• Create designs and low- and high-fidelity prototypes for review in multiple viewports: desktop, tablet, mobile
• Maintain design systems and style guide creation and maintenance for multiple products
• Understanding of front-end development and content management systems
• Self-starter and inquisitive in nature; confident in presenting work and user experience issues and concerns
• Able to effectively communicate to multiple stakeholder teams located globally
• Flexible to meet with global stakeholders via conference/video calls
• Ideate on solutions for problems to solve and develop concepts
• Understanding of responsive design and designing for accessibility

Your Background:

• 4+ years’ experience or more with a degree in HCI, art, design, or equivalent work experience in a related field
• Design portfolio that showcases design work for B2B sites and transforming brands (Sitecore a plus) and products (applications)
• Experienced with digital concept development from UX and storyboarding, ideation, prototyping, responsive design and creation using multiple tools and testing work
• Expert using Figma Creative Suite, Figma
• Demonstrated experience with creating design systems; rapid prototyping; building high-fidelity interactive prototypes for research
• Agile team experience and guiding/collaborating with team

#LI-TG2

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

 Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Click Here to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.