UX Researcher, Google Home at Google
San Francisco, CA
About the Job
Minimum qualifications:Bachelor’s degree or equivalent practical experience.5 years of experience in an applied research setting, or similar.Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
Experience in product research in an end-to-end, usability, or generative setting.Preferred qualifications:Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
Experience in communicating user research findings with cross-functional partners to drive impact.Experience with multimodal design (e.g., mobile phones, smart displays or other devices with screens, in addition to voice-only designs).Experience working with voice-only devices as well as multimodal (screened) devices.Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process. About the job At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays. The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful. Our mission is the helpful home: to create a home that cares for the people inside it and the world around it.The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Conduct independent research on multiple aspects of products and experiences.
Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
Work with Designers, Product Managers, Engineers and other UX Researchers to prioritize research opportunities in a fast-paced, rapidly changing environment.
Understand and incorporate complex technical and business requirements into research.
Advocate research findings to diverse audiences through written reports and in-person presentations.
Experience in product research in an end-to-end, usability, or generative setting.Preferred qualifications:Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
Experience in communicating user research findings with cross-functional partners to drive impact.Experience with multimodal design (e.g., mobile phones, smart displays or other devices with screens, in addition to voice-only designs).Experience working with voice-only devices as well as multimodal (screened) devices.Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process. About the job At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis. The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays. The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful. Our mission is the helpful home: to create a home that cares for the people inside it and the world around it.The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Conduct independent research on multiple aspects of products and experiences.
Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
Work with Designers, Product Managers, Engineers and other UX Researchers to prioritize research opportunities in a fast-paced, rapidly changing environment.
Understand and incorporate complex technical and business requirements into research.
Advocate research findings to diverse audiences through written reports and in-person presentations.