UX Designer - iHeartMedia, Inc

iHeartRadio

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The audio revolution is here – and iHeart is leading it!  iHeartMedia, the number one audio company in America, reaches 90% of Americans every month -- a monthly audience that’s twice the size of any other audio company – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service.  In fact, we have:

• More #1 rated markets than the next two largest radio companies combined;

• We’re the largest podcast publisher, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;

• iHeart is the home of many of the country’s most popular and trusted on-air personalities and podcast influencers, who build important connections with hundreds of communities across America;

• We create and produce some of the most popular and well-known branded live music events in America, including the iHeartRadio Music Festival, the iHeartRadio Music Awards, the iHeartCountry Festival, iHeartRadio Fiesta Latina and the iHeartRadio Jingle Ball Tour;

• iHeartRadio is the #1 streaming radio digital service in America;

• Our social media footprint is 7 times larger than the next largest audio service; and

• We have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option. 

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeartMedia!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!

What We Need:

Creating enjoyable digital experiences is central to iHeartRadio wanting to be a music lover’s first destination on any platform. As an UX designer for iHeartRadio, you'll lead the customer centric design process, bringing the voice of our user to the fore, in the creation of new customer journeys that are holistic, intuitive, relevant and personal to them.

What You'll Do:

• Achieving great outcomes that are highly collaborative not only within the UXD team but also with product managers, engineers, marketers, data scientists, analysts and customer care partners.
• Telling stories that take other teammates and stakeholders on a design journey with you, making sure the team remains focused on who we're designing for, what problem we're solving, and what the future looks like.
• Solving complex design challenges on mobile, tablet, adaptive/responsive web arena, emerging and emerged platforms (OTT and voice) and/or car experiences.
• Providing thought leadership, champion design thinking and have a strong desire to create meaningful, relevant experiences that our customers will love.

What You'll Need:

• 2-3 years or more of customer centered design experience with focus on digital and end-to-end experience design in an agency or in-house agile team
• Extensive experience in design research and of prototyping and testing designs with customers
• Demonstrated expertise turning design research into tangible, actionable design outcomes
• Great articulation and collaboration skills that are second nature to you
• Effective communication and presentation of design rationales to stakeholders.
• Previous experience working multidisciplinary co-located teams
• A portfolio demonstrating solutions that represent the most user-centric intersection of content, business, technology, and design.
• Expert knowledge of mobile user-centered design principles, UX Design best practices, trends and emerging conventions for iOS, Android and Web
• High degree of creativity and problem solving
• Strong conceptual, visual and analytical skills - relentless attention to detail and to consistency
• A passion for music and the audio universe

What You'll Bring:

• Respect for others and a strong belief that others should do this in return

• Experience with various technical disciplines and applications

• Close attention to detail, following up until issues are resolved

• Ability to multitask on a variety of critical projects

• Ability to work independently, while also collaborating with others

• Strong communication skills, with the ability to communicate moderately complex technical information within the team

• Skills to recognize and solve frequently occurring problems

• Analytical thinking

• Resourcefulness and independent judgement

Compensation:

Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

$88,000 - $110,000

Location:

VIRTUAL, NY

Position Type:                                                                                             

Regular

Time Type:

Full time

Pay Type:

Salaried

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options

• Company provided and supplemental life insurance

• Paid vacation and sick time

• Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing

• A Spirit day to encourage and allow our employees to more easily volunteer in their community

• A 401K plan

• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving

• ​A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

We are accepting applications for this role on an ongoing basis.

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

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