Transfer Center RN Coordinator - HCA Healthcare

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an RN Coordinator today with the Central Region Patient Logistics Center.

Benefits

The Patient Logistics Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as an RN Coordinator. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

As a member of our team:

• You will be responsible for collecting clinical information relative to a transfer request, and then facilitates the transfer by matching the patient’s clinical needs to the facility with bed capacity and service capability and appropriate bed placement within the facility in accordance with the current Transfer Center processes.
• As the RN Patient Placement Coordinator, you will use acquired nursing knowledge and experience to facilitate the transfer and acceptance of patients for all facilities within the markets served and perform transfer call center functions.
• You will coordinate transfer of emergent, urgent and elective patients to a final destination facility from all potential referral sources to include but not limited to hospitals, clinics, Nursing Homes, and physician offices via a single call to initiate acceptance and expedite decision making relative to a potential transfer.
• You will facilitate patient throughput to a final destination facility with an ongoing focus on quality and efficiency, providing follow up to all participants of the transfer.
• You will ensure timely transfer, appropriate bed assignment, and provide accurate patient information to assist with the development of an initial plan of care.
• You will ensure accurate and concurrent data collection and maintenance in both Meditech and Central Logic systems.
• You will need to be proficient in running Central Logic, Bed Management and other call and office-oriented systems as needed.
• You will serve as a TriStar consultant and mediator for physicians (and their offices), NP’s, PA’s, nurses, and ancillary staff utilizing customer service skills and professional communication standards to positively interact with peers, customers, and supervisors.
• You will communicate with referring facilities and physicians as well as with the receiving physicians and facilities regarding all patient transfers, potential bed placements, and assists with coordinating patient movement from one facility to another.
• You will track and trend barriers to patient intake flow; makes recommendations and develops action plans to improve processes and systems.
• You will demonstrate skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, proactive decision making with the ability to manage multiple tasks simultaneously   

Experience and Education Requirements

• Graduate of an accredited school of Nursing; BSN -Preferred
• Current licensure as a Registered Nurse in the State of Tennessee -Required
• Three years of related clinical experience in an acute care setting (ED or Critical Care Preferred)
• Must be able to work on-site at our Central Region Patient Logistics Center in Madison, TN -Required
• 12 Hour Day Shift - Required
• Rotating Weekends -Required
• Holiday Shifts- Required

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our RN Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.