Tier 2 / Tier 3 IT Technician - Senior IT Professional at Logic Speak

Do you enjoy solving puzzles involving IT? Do you have a broad technical experience and feel good about helping people and businesses thrive? Are you a fan of processes but also challenge yourself to think outside the box when the need arises? This could be an amazing job for you!

About Logic Speak

Logic Speak is a Managed Services Provider that has been helping Atlanta businesses manage their IT for over 20 years. We specialize in translating technology into business sense. From the board room to the server room, Logic Speak offers peace of mind so that our clients can focus on what they do best. We are a team of people with different strengths and backgrounds that work together to make a positive impact on the lives of our clients, community, and each other.

Technical Proficiencies

• Basic Certifications: Current Microsoft Server and Cloud Certifications; Current Security or Networking Certifications are a bonus
• At least 8 years of actual IT experience showing a progression of abilities during your career
• Windows Server 2016 and newer, installation and administration in both on premises and cloud joined environments.
• Azure hosting setup and administration
• Business class network advanced configuration, maintenance, and deployment including firewalls, switches, and Wi-Fi.
• Know the desktop side of our world in your sleep – repaving/imaging, removing malware, troubleshooting issues, etc.
• Understand core technical fundamentals and apply them to come up with brilliant solutions to uncommon problems
• Ability to communicate precisely, be punctual and organized.
• Process driven.

This is an amazing opportunity for someone who also:

• Wants a company that truly CARES about its customers and employees
• Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training
• Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success
• Thrives taking escalated tickets
• Is excited to offer technical expertise to the team and fill in documentation gaps

What we bring to the table (benefits):

• Base salary of $75,000 – $100,000 based on experience and certifications
• Health Insurance, Dental, Vision, Volunteer Life & Long-Term Disability offered
• Short term disability and Term Life Insurance Policy paid for by Logic Speak
• 401K with company match
• Professional certification exam cost reimbursements
• Monthly communication reimbursement
• PTO & VTO (Volunteer Time Off)
• Regular company events, teambuilding activities, & company serving opportunities