Tier 2 Systems Administrator - HR Advantage Group

A Denver-Based Tech Firm is seeking an experienced Tier 2 Systems Administrator! 

WHAT WE DO

Soaring Tech is a scrappy team of pragmatic and entrepreneurial-minded geeks, who align client business technology with existing strategy. We are passionate about building strong, stable, and scalable tech foundations for clients' unique business goals.

Soaring was founded in Denver in early 2016 with a mission to simplify and automate business systems and processes for its clients. With deep knowledge in application development (Laravel), cloud infrastructure (AWS), and DevOps, we help clients grow their business by scaling systems and keeping technical debt in check.

THE OPPORTUNITY
As a Tier 2 Systems Administrator at Soaring Tech, you will play a pivotal role in maintaining, securing, and optimizing our clients' cloud-based and physical infrastructures. You will be responsible for configuring and administering cloud solutions, ensuring the reliability and performance of MacOS and Windows-based systems, physically installing networking devices and servers, and providing expert guidance to the IT team and our clients.

This opportunity is 90-95% remote, with occasional onsite visits to client locations. 

WHAT YOU WILL BE DOING

• Update user permissions, mailboxes, distribution lists, shared folder access, software licensing, and onboarding/offboarding.
• Manage device permissions, updates, configurations, local admin access, and MDM installs.
• Administer and troubleshoot IaaS solutions using platforms such as Azure.
• Troubleshoot and configure MS 365, Teams, OneDrive, and SharePoint.
• Ensure that best practices are followed when implementing services in the cloud.
• Configure and troubleshoot email clients on both desktop and mobile devices.
• Maintain Windows servers (Windows Server 2012, 2016, 2019), including configuration, licensing, and troubleshooting.
• Administer virtualization platforms like VMware or Hyper-V.
• Assist with configuring and maintaining networking including both on-premise and cloud infrastructure.
• Identify and report networking issues as necessary.
• Coordinate with Senior Network Engineers to resolve issues.
• Configure and maintain backups for Windows and cloud systems.
• Regularly test and update disaster recovery procedures.
• Create and maintain detailed documentation of system configurations, processes, and best practices.
• Mentor and provide guidance to junior team members.
• Collaborate with team members to support and align IT services with client needs.

WHAT YOU WILL BRING TO OUR ORGANIZATION

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
• 5+ years of experience as a Windows Server Systems Administrator and in managing cloud-based infrastructure.
• Relevant experience with configuring IT services in Azure or AWS. 
• Proficiency in Windows Server operating systems, Active Directory, and file server management. 
• Group Policy and/or SQL Server experience is a plus.
• Experience with basic Mimecast configuration changes is a plus.
• Ability to articulate complex technical concepts in layman's terms.
• Strong written communication skills.
• Self-directed, self-motivated, and capable of managing own projects.
• Experience with SaaS IT services such as Office 365, Google Workspace, including email, user, and group management.
• Experience with cloud identity providers and/or MDM solutions.
• Experience with PowerShell and shell scripting for automation and system management is a plus.
• Experience migrating traditional on-premise infrastructure to the cloud is a plus. 

WHAT OUR ORGANIZATION IS PROVIDING

• Expected annual salary range of $65,000- $85,000.
• Healthcare (Gold ACA PPO Plan).
• Hybrid work schedule.
• Average 35-hour work weeks.
• Flexible work schedule.
• Paid Time Off. 
• Paid Holidays.

Soaring Tech provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability, genetics, veteran status or other legally protected characteristics. In addition to federal law requirements, Soaring Tech complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Soaring Tech will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law. 

Successful candidates will be required to complete a drug screen and background check prior to employment.

Soaring Tech expressly prohibits any form of workplace harassment based on race, color, religion, gender, marital status, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Soaring Tech employees to perform their job duties may result in discipline up to and including discharge.