Telecom Operator - HCA Healthcare

Description

Introduction

Do you want to join an organization that invests in you as a(an) Telecom Operator? At HCA Florida Trinity Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Florida Trinity Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Telecom Operator like you to be a part of our team.

Job Summary and Qualifications

We are currently recruiting for a Telecommunications Operator to join our team! As our Telecommunications Operator, you will operate a switchboard to relay incoming calls, outgoing calls, and pages. We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now! 

What you will do in this role:

• You will answer multiple incoming telephone lines.
• You will obtain necessary information and transfers calls to correct extensions.
• You will provide information to callers as appropriate. 
• You will perform overhead paging. 
• You will monitor all alarms located in PBX and notify appropriate personnel. 
• You will respond quickly to disaster and emergency situations.
• You will assist with the maintenance of directories on-call list.

What Qualifications you will need:

· Previous PBX experience is desirable. 

· Experience in customer service position.

· Ability to fluently speak and understand English. 

· Previous experience in hospital setting preferred. 

· Ability to perform calmly, competently and quickly in emergencies. 

HCA Florida Trinity Hospital is a 340 bed hospital. We serve Hillsborough, Pasco and Pinellas counties. We offer specialty services including surgical, oncology and thoracic surgery. We have heart, vascular, behavioral health and obstetrics services. Our obstetrics services include a NICU and maternal fetal medicine. We offer ER 24/7 facilities to the surrounding areas for emergency services. We have been recognized as a leapfrog grade ‘A’ for patient safety. We are an advanced certified primary stroke center. We have earned the Joint Commission’s gold seal for total hips and total knees certification. Our oncology program is an accredited community cancer program. Our healthcare team brings over 50 years in a clinical setting. We have dedication to patient-centered care. Our colleagues are encouraged to learn, grow and thrive in a supportive atmosphere. We celebrate the commitment of our people. We hope you’ll consider our careers at HCA Florida Trinity Hospital.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

 

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Telecom Operator opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.