Technology Risk Senior Manager at Capital One

West Creek 4 (12074), United States of America, Richmond, Virginia

Technology Risk Senior Manager

We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, External Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech.  As the risk team for Cloud Operations Resilience Engineering (CORE), we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies.

As a Technology Risk Senior Manager in Capital One’s Enterprise Services (ES) Risk organization, you will apply your Tech and Cyber risk management skills and analytical skills to some of our highest profile Risk Management projects. You will act as a thought leader across Technology, Divisional CIO, and Cyber Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization, as well as provide direct tech risk guide services into our first line Divisional CIO teams. Your contributions will drive organizational change through risk identification, measurement, analysis and reporting in order to better manage the company’s Technology and Cyber risks in an open and collaborative environment.

Technology Risk Senior Managers are experienced and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk management services to our business partners. You will have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Proficiency in Cyber and Technology risk management program development and management are key to success in this role. The successful candidate will be an experienced risk management professional who understands technology functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills.

Responsibilities: 

• Serve as a Technology Risk Senior Manager for Divisional CIO Leadership Team and respective software engineering teams to propel technology risk agenda and help DCIO LT make informed decisions in supporting their business partners.

• Build successful relationships with Tech and other team members to understand the impact of technology risk on critical business processes

• Develop and Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.

• Influence leaders within Tech, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed

• Conduct periodic risk reviews with the executives and support reporting for technology risk metrics 

• Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness

• Design and support internal risk and control governance processes

• Identify and implement continual tech risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction

• Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas

Basic Qualifications:  

• Bachelor's Degree or military experience

• At least 5 years of experience in an information technology or risk management field

• At least 5 years of experience in project, risk program, or process management

• At least 5 years of experience supporting, partnering, and interacting with internal and/or external business clients

• At least 5 years of experience consulting with senior executives or strategy building

• At least 3 years of experience working with Networking, Cloud Environments, Cybersecurity tooling, and enterprise technology platforms

Preferred Qualifications: 

• CISA, CRISC, CISSP, CISM or other Industry Risk Professional Certification

• 8+ years of experience supporting, partnering and interacting with internal stakeholders

• At least 6  years of tech and cyber risk management experience leading cross functional risk management projects in a public cloud based environment

• Project Management (PMP) or Program Management (PgMP) certification

• Business Process Management Certification, Six Sigma Lean, Green Belt or Black Belt Certification, Agile Coach Certification, or Compliance Certification (CRCM)

• Certifications in AWS, Azure and GCP 

• At least 1 year of experience managing risks, governance, and controls for technology, digital products, and solutions

• At least 1 year of experience with Risk Management frameworks, reporting and metrics within a public cloud based environments

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Manager, Cyber Risk & Analysis

Illinois (Hybrid On-Site): $185,600 - $211,800 for Sr. Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).