Technical Trainer - Sigma Inc
Irving, TX 75039
About the Job
8390391Technical Trainer- ONSITE Irving, TX, 3 Months Contract
Sigma, Inc is looking for an Learning Technical Trainer II to work onsite with our team located in Irving, TX.
Shift : Monday - Friday, 08:00 AM - 5 PM
Job Summary :
Sigma, Inc is looking for an Learning Technical Trainer II to work onsite with our team located in Irving, TX.
Shift : Monday - Friday, 08:00 AM - 5 PM
Job Summary :
- The Learning Technical Trainer II is responsible for planning, developing and conducting standardized Business systems training programs to meet the organizations Business system requirements, new business objectives and regulatory guidelines.
- The Learning Technical Trainer trains and serves as a resource for super users, end users for enterprise systems (i.e ERP - Infor, Kronos, Concur, Office 365) as well as other designated application(s) while maintaining training curriculum and delivering ongoing Business system education.
- They will be responsible for building, maintaining and testing of the training environment.
- The Trainer will assist with the development of training content and training classes related to Business applications and technology.
- In addition, this role will assist with learning delivery process improvement and the communication of project status updates, system design abilities and other related information to the various departments within the organization.
- The Trainer will deliver informal and formal learning solutions in a manner that is both engaging and effective.
- This role will report directly to the Manager, Technical Learning and will also work in close partnership with the other stakeholders (i.e ERP-Infor Services, Supply Chain, Human Resources, Revenue Cycle, and Talent Management).
- Learning Delivery:
- Manage the learning environment. Prepare for training delivery.
- Convey objectives.
- Align learning solutions with course objectives and learner needs.
- Establish credibility as an instructor.
- Create a positive learning climate.
- Deliver various learning methodologies.
- Facilitate learning.
- Encourage participation and build learner motivation.
- Deliver constructive feedback.
- Ensure learning outcomes.
- Evaluate solutions.
- Formal Presentation - Present ideas effectively to individuals or groups when given time to prepare;
- deliver presentations suited to the characteristics and needs of the audience.
- Evaluating Learning Impact:
- Identify customer expectations.
- Select appropriate strategies, research design, and measures.
- Communicate and gain support for the evaluation plan.
- Manage data collections. Analyze and interpret data. Apply learning analytics.
- Make recommendations to aid decision-making.
- Learning Design:
- Design and develop informal and formal learning solutions using a variety of methods.
- Conduct a needs assessment.
- Identify appropriate learning approach.
- Apply learning theory.
- Collaborate with others.
- Design a curriculum, program, or learning solution. Design instructional material.
- Analyze and select technologies. Integrate technology options.
- Develop instructional materials. Evaluate learning design.
- General:
- Demonstrate strong communication and human relationship skills.
- Provide effective customer service by being courteous, polite and friendly at all times.
- Acknowledge customers timely in order to determine their need and help the customer resolve the issue or request.
- Participate in departmental programs that promote and deliver exceptional customer service.
- Bachelor's Degree Five (5) or more years of direct experience developing, designing and delivering training and education programs required.
- Experience delivering training for an Enterprise Resource Planning system highly desirable.
- Experience with learning content management systems highly desirable.
Source : Sigma Inc