Overview

We are One Workplace. We believe that people with a purpose need a place to be their best. From Seattle area skyscrapers to the Pacific Northwest’s premier Universities and medical facilities, we design insightful spaces with the latest technology providing our clients an environment that embodies their image and encourages success. Our drive to support our clients has helped us expand our footprint and now it’s time to expand our team.

One Workplace is committed to the development of empathetic leaders, diversification of talent and increased representation at every level of our business. We believe in cultivating a culture of inclusion and are dedicated to building and retaining teams through removing unnecessary barriers to employment and providing opportunities for career growth. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Compensation range: $94-$108K

Location: Seattle, WA (hybrid on-site 3 days a week, fully on-site while training)

One Workplace

• 15 days of PTO
• 9 Paid holidays
• Medical/Dental/Vision Insurance
• Profit Sharing
• 401k + Employer Match
• Wellness App with reimbursement of up to $500/year

Position Summary

Role and Responsibilities

Technology Project Management

• Manage project execution to ensure adherence to budget, schedule, and scope
• Develop or update project plans for information technology project including information such as project objectives, Technologies, systems, information specifications, schedules, funding and staffing.
• Monitor or track project milestones and deliverables
• Confer with project personnel to identify and resolve problems
• Develop and manage work breakdown structure (WBS) of information technology projects.

Technical Support & Communications

• Monitor software development sprints and advise team of any upcoming changes in functionality
• Monitor software bugs and disruption in functionality, report to technology 3rd party any disruptions and communicate to team any next steps and expectations.

Technology Training & Consultation

• Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology.
• Edit, standardize, or make changes to material prepared by other writes or establishment personnel
• Maintain records and files of work and revisions.
• Develop or maintain online help documentation.

Technology Use Monitoring

• Monitor ticketing queues for progress and roadblocks
• Monitor use of categories and ticket labeling for optimization
• Monitor communication usage within technology platform

Peripheral Technology Support

• Support peripheral software platforms that touch workflow and interact with main technology platforms
• Support change in process as pertains to peripheral technology.

Systems Analysis

• Develop, document and revise system design procedures, test procedures and quality standards.
• Analyze data to identify or resolve operational problems.
• Strong Analytical Skills: Proficient in gathering, analyzing, and interpreting complex requirements, with the ability to extract meaningful insights and make recommendations.
• Statistical Expertise: In-depth knowledge of statistical methodologies and techniques, including but not limited to regression analysis, hypothesis testing, and experimental design.
• Programming and Tools Proficiency: Familiarity with programming languages such as Python/R and experience with data analysis and visualization tools such as SQL, Tableau, or Power BI.
• Ability to work with various business units to extract information, decipher problems with “people, process, tools”, and propose solutions in a timely manner.
• AWS Knowledge: Demonstrated experience leveraging AWS services - such as EC2, Redshift, S3, SageMaker, etc. - for scalable data processing, model training, and deployment. Ability to work with large-scale datasets in AWS environments.
• Communication and Collaboration: Excellent verbal and written communication skills to effectively convey complex data insights to non-technical stakeholders, as well as collaborate and work in cross-functional teams.

Qualifications and Education Requirements

• Bachelor’s Degree in Technology or Business or other relevant degree
• Software development or IT/technical support background required
• PMP or CAPM preferred
• Strong technical understanding of software development concepts
• Good Communication Skills and teamwork experiences are mandatory
• Proficient in MS Office (Word, Excel, Power Point, Visio, Access, Outlook)
• Experienced in requirements gathering, process improvement, documentation skills