Technical Project Manager - Tandym
Manhattan, NY
About the Job
A New York City-based health services organization is currently seeking a new Technical Project / Program Manager to join their growing team. In this role, the Technical Project / Program Manager will be responsible for working closely across Design, Product, and Engineering teams to pioneer the end-to-end developer experience.
Responsibilities
The Technical Project / Program Manager will:
- Triage, deep dive, assign and escalate appropriately on tickets that enter the queue for resolution at the defined SLA.
- Earning trust across functional and business teams to plan, organize, manage, and execute complex programs
- Create and drive plans to oversee the prioritization, development, and delivery of the APIs, system integrations, and enhancements.
- Develop projects to scale fulfillment according to new business initiatives with complex operational components
- Innovate for step-change improvement in compliance, safety, quality, and cost metrics
- Oversee program implementation efforts; define goals, supporting metrics, and success indicators.
- Perform other duties, as needed
Qualifications:
- 3+ years of Program and/or Project Management experience
- Experience defining and implementing process improvement initiatives using data and metrics
- Experience using data and metrics to determine and drive improvements
- Experience working cross-functionally with tech and non-tech teams
- Aware of SAFe Methodology
- Experience operating end-to-end delivery and communicating results to senior leadership
- Experience driving process improvements
- Experience building processes, project management, and schedules
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Source : Tandym