Technical Coach - Pinnacle

. Top 3 to 5 skillsets / years of experience: • Bachelor’s degree in computer science or related discipline or an equivalent combination of education and work experience • 4+ years of relevant work experience in an agile environment • Ability to scrutinize provided architectures and suggest optimizations for deployment and minimizing the cost of change. • Past experience coaching or mentoring others, in any context. • Understands and practice different coaching stances. Surrounding team/key projects: Will be working with all products with in commercial and operation providing technical coaching.

What youll do

• As noted above this list is intended to reflect the current job but there may be additional essential functions and certainly non-essential job functions that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so observing of course any legal obligations including any collective bargaining obligations.
• Coach teams in our immersive dojo / coaching space the American Airlines Hangar -
• Serve as a go-to expert on modern technology architecture engineering and DevOps practices. -
• Work with technical teams and leadership to influence and support the engineering culture at American Airlines
• Collaborate with product teams on reaching the next level of customer delivery.
• Be a mentor and get hands-on with software teams including engineers and architects on learning and applying new ways to solve problems.
• Lead large pairing / mobbing sessions to maximize learning while narrowing focus.
• Design and develop facilitator-led materials related to modern engineering practices or ways of working.
• Bring your real-world software engineering experience to the enablement organization to help build a viable community of technical coaches and practitioners throughout the enterprise.
• Embed with teams to learn their environment and behaviors as a precursor to designing impactful coaching interventions.
• Develop and implement coaching interventions for teams including software engineers and architects!
• Exemplify and demonstrate preferred team behaviors and embody the desired culture. That means its important also to professionally address undesirable behaviors if they should arise.
• Contribute to the developer experience platform that removes organization friction from the continuous delivery of value.
• All youll need for success.

Minimum Qualifications- Education Prior Job Experience

• Bachelors degree in computer science or related discipline or an equivalent combination of education and work experience
• 4 years of relevant work experience in an agile environment
• Demonstrated expertise in at least one object-oriented language.
• Previous experience supporting high performing Agile / DevOps teams.
• Past experience coaching or mentoring others in any context.
• Practical use of Test-Driven Development TDD to design non-trivial systems.
• Experience with Continuous Integration and Continuous Delivery
• Expertise in Agile methodologies like Extreme Programming Kanban or Scrum
• Working experience deploying and supporting business-critical Internet scale distributed systems or high-volume client/server systems
• Ability to scrutinize provided architectures and suggest optimizations for deployment and minimizing the cost of change.

Preferred Qualifications

• Education Prior Job Experience - Experience building continuous integration/deployment pipelines.

Experience with any of the following:

• The Testing Pyramid and how to effectively apply it o Multi-threading and concurrency o Debugging performance profiling and optimization o Object-oriented and service-oriented application development patterns
• Adept and comfortable communicating with team members and external business stakeholders of all levels
• Demonstrated ability to find creative ways of improving and simplifying solutions systems and processes without getting bogged down in blockers or bottlenecks.

Skills Licenses Certifications

• Proficiency with the following technologies:
• Programming Languages: Java Python C# Javascript/Typescript
• Frameworks: Spring/SpringBoot FastAPI
• Front End Technologies: Angular/React
• Deployment Technologies: Kubernetes Docker
• Source Control: GitHub Azure DevOps
• CICD: GitHub Actions Azure DevOps
• Data management: PostgreSQL MongoDB Redis
• Integration/APIs Technologies: Kafka REST GraphQL
• Cloud Providers such as Azure and AWS
• Test Automation: Selenium TestNG Postman SonarQube Cypress JUnit/NUnit/PyTest Cucumber Playwright Wiremock/Mockito/Moq
• Ability to optimize solutions for performance resiliency and reliability while maintaining an eye toward simplicity.
• Ability to concisely convey ideas verbally in writing in code and in diagrams.
• Proficiency in object-oriented design techniques and principles
• Proficiency in Agile frameworks and methodologies
• Proficiency in DevOps Toolchain

Language Communication Skills Physical Abilities -

• Ability to effectively communicate both verbally and written with all levels within the organization
• Physical ability necessary to safely and successfully perform the essential functions of the position with or without any legally required reasonable accommodations that do not pose an undue hardship.
• Note: If the Company has reason to question an employees physical ability to safely and/or successfully perform the positions essential job functions the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate.
• HR working with the operation ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employees obvious or known condition.
• Then if necessary HR would request medical documentation from the team members treating physician or others to confirm the employees ability to perform those essential job functions safely and successfully.
• From the team members we hire to the customers we serve inclusion and diversity are the foundation of the dynamic workforce at American Airlines.
• Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers suppliers communities and shareholders helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
• Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? Feel free to be yourself at American.
• Competencies: Caring Collaboration Development Results Future

Pay Range: $100- $110The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

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