Task Force Front Desk Manager - Davidson Hospitality Group
Arlington, VA
About the Job
Property Description
Hilton Garden Inn Arlington Courthouse Plaza is a reputable hotel located in Arlington, Virginia, offering a range of exciting job opportunities for aspiring hospitality professionals. As a job applicant, joining the team at Hilton Garden Inn Arlington Courthouse Plaza means becoming part of a renowned hotel brand known for its exceptional service and guest-centric approach. The hotel boasts modern amenities, stylish accommodations, and a prime location in the vibrant Courthouse neighborhood, making it a popular choice for both business and leisure travelers. As a team member, you will have the opportunity to work in a friendly and inclusive environment, where your skills and dedication will be recognized and rewarded. Hilton Garden Inn Arlington Courthouse Plaza is committed to providing a positive and supportive workplace culture, with opportunities for growth and development. Join the team at Hilton Garden Inn Arlington Courthouse Plaza and be part of a dynamic team that strives for excellence in hospitality service.
Overview
Are you a dynamic and customer-focused individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create a positive and welcoming atmosphere.
Key Responsibilities:
Qualifications
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Hilton Garden Inn Arlington Courthouse Plaza is a reputable hotel located in Arlington, Virginia, offering a range of exciting job opportunities for aspiring hospitality professionals. As a job applicant, joining the team at Hilton Garden Inn Arlington Courthouse Plaza means becoming part of a renowned hotel brand known for its exceptional service and guest-centric approach. The hotel boasts modern amenities, stylish accommodations, and a prime location in the vibrant Courthouse neighborhood, making it a popular choice for both business and leisure travelers. As a team member, you will have the opportunity to work in a friendly and inclusive environment, where your skills and dedication will be recognized and rewarded. Hilton Garden Inn Arlington Courthouse Plaza is committed to providing a positive and supportive workplace culture, with opportunities for growth and development. Join the team at Hilton Garden Inn Arlington Courthouse Plaza and be part of a dynamic team that strives for excellence in hospitality service.
Overview
Are you a dynamic and customer-focused individual with a passion for hospitality? Join our team as a Front Desk Manager and lead our front desk team to deliver exceptional guest experiences. As the first point of contact for our guests, your high energy and enthusiasm will create a positive and welcoming atmosphere.
Key Responsibilities:
- Oversee the daily operations of the front desk, ensuring efficient and smooth processes
- Train, mentor, and motivate front desk staff to deliver outstanding service
- Handle guest inquiries, concerns, and complaints in a professional and timely manner
- Coordinate with other departments to ensure seamless guest experiences
- Monitor and maintain front desk procedures, including check-in/check-out processes and reservation management
- Implement and enforce hotel policies and procedures to ensure compliance and guest satisfaction
- Manage room inventory and maximize revenue through effective room management strategies
- Conduct performance evaluations and provide feedback to front desk team members
Qualifications
- 2 years prior departmental management experience in front office or related disciplines
- Time management and negotiation skills
- Ability to manage and lead each discipline of the department independently
- Ability to manage according to employment and Innkeeper laws of the jurisdiction
- Prior cash handling experience necessary
- Ability to communicate effectively with the public and other Team Members
- Read, write and speak English fluently
- Computer experience required. Proficient in Opera PMS, Micros, Microsoft Office and Excel
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Three Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Source : Davidson Hospitality Group