TECHNOLOGY ADMINISTRATIVE COORDINATOR - City of New York

Job Description

The New York City Campaign Finance Board manages New York Citys small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress.

We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York Citys small donor democracy program.

We are dedicated to making New York Citys local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement.

The technology unit of the New York City Campaign Finance Board (NYC CFB) is responsible for custom software development, networking, technical support, and cybersecurity. The unit works to develop and maintain software systems tailored to the organization's needs, manage, and secure the organization's network infrastructure, and protect against potential cyber threats.

CFBs technology unit seeks an experienced Technology Administrative Coordinator. The Technology Administrative Coordinator will support the CTO, Deputy Director of Technology, Director of IT Infrastructure, and Executive Project Manager, collectively known as the Technology Senior Management Team, by serving as primary coordinator on a growing portfolio of technology projects. This includes initiatives around enhancing administrative processes and service to other business units among Technology Unit staff.

The Coordinator will report to the Executive Project Manager and has a critical role that provides support to the unit requiring effective coordination and understanding of highly technical language and projects, often with tight deadlines and high-level review. The selected candidate must have the ability to problem solve and think critically while paying attention to details. They also must have excellent communication skills and be comfortable working in a team environment. Responsibilities include, but are not limited to:

• Develop and sustain an effective support structure for the Technology Senior Management Team and Technology Unit.

• Provide day-to-day administrative and operational coordination for the Technology Unit and its programs and projects and execute a wide variety of responsibilities pertaining to unit finance, administration, project management, and communications.

• Manage vendor relationships and collaborate with Technology Senior Management Team and unit members to gather materials related to specific requests.

• Lead internal communications within the Technology Unit, including maintaining shared folders and Teams Groups, and drafting and sending out team communications, research, and presentations on behalf of the Technology Senior Management Team.

• Respond to requests for information and function as technology liaison to other agency units, external vendors, and consultants.

• With guidance from the Technology Senior Management Team, identify areas of research to increase unit knowledge on emerging technology trends, tools, and reports.

• Use technical knowledge to conduct industry research and prepare reports.

• Manage and optimize schedules and logistics for meetings, conferences, training, and events.

• Assist with Technology unit recruitment and staffing efforts.

• Help maintain accurate and up-to-date information within our database systems, including performing data entry, data cleansing, and data validation tasks to ensure data integrity.

• Maintain a professional demeanor and multi-task in a fast-paced, stakeholder focused technology environment, completing work with an understanding of the mission, visions, role, and goals of technology at the CFB.

• Plan and coordinate special projects.

Essential Skills

• 3-4 years of relevant experience in administration, business, management, technology or related field.

• Demonstrated ability to liaise between Technology staff and other business departments, including experience with technology projects and understanding of technical language.

• Demonstrated ability to interpret data analyses for operational insights and areas of needed improvement.

• Ability to research, interpret and clearly present findings for decision making.

• Demonstrated ability to quickly gain command of new systems.

• Fluency in Microsoft products.

• Demonstrated experience with project management software, collaboration software, customer relationship management (CRM) platforms, and/or data analysis tools.

• Demonstrated knowledge of administrative and clerical procedures and systems such as word processing, managing electronic files, records, correspondence, and databases

• Excellent time management, strong analytical and problem-solving skills.

• Strong collaboration and team-building skills, with the ability to work cooperatively with stakeholders to achieve mutual objectives.

• Ability to communicate effectively both orally and in writing with various departments and levels of management.

Additional information

The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule.

The CFB is an equal-opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact access@nyccfb.info or (212) 409-1800.

How to Apply

All applicants must apply through NYC Government Jobs | Explore Careers | City of New York (https://cityjobs.nyc.gov/)

• Please search apply to the job ID number listed above.

• Resume and cover letter are required for consideration.

• Note that only applicants under consideration will be contacted.

For more information on careers with the NYC Campaign Finance Board visit our website at https://www.nyccfb.info/ to access the full listing of job opportunities and to learn more about our agency.

Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by at least 12 credits in one or more areas relevant to the duties described above, and one year of satisfactory full-time experience relevant to the duties described above; or

1. A four-year high school diploma or its educational equivalent and five years of experience as described in "1" above; or

1. Education and/or experience equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.