T222886 - University of Alabama at Birmingham

Summary:

Provides avariety ofspecialized servicesinsupport ofthe NewbornFollow UpClinic. Responsible for coordinating thepatient check in/outprocessand/oradministering certain clinical and patient services and for performing administrativeduties in support of physician staff and operations.Communicates andperforms patient follow-up asnecessary.Mayperform other clerical duties related to patient care

Responsible forscheduling appointments forNewborn Follow Upclinics.Reschedules missed appointments. Completes reminder/confirmationcalls.Ensures appointment reminders aresuccessfully sent. Verifies clinic schedule and fills any open appointment slots.Assists with No Show process.

Provides back-up support for Clinical Program Coordinator II. Completes Medicaid referrals and authorizations. Requests outside documentssuch as Medicaid referrals/authorizations and NICU discharge summaries.Follows up on requests andscans into patient record. Answers multiple phone lines, listens to/clears voice mails, routes incoming calls to appropriatestaffand enters patient callsinto Epic.Responsiblefor checkingOnBase. Reviews RightFaxand incoming faxes.Scansappropriatedocumentationintopatientcharts.TranscribesordersintoEpic.

Workswithclinicalstaff,registrationandtriagestaffandotherofficestaffasneededaswellasoutsidefacilitiestoobtainmedicalrecorddocuments. Coordinates aftercareand followup (return appointments) asdirected by providers.Assists withpatient flowthroughout clinic visit; check-in/checkout,answeringphoneanddoor, welcomes familiesintoclinic,updatesclinictrackerboard,assistspatientswithCHADISscreenson 1Pads,entersCHADISresultsintopatient note, providesReachOutandReadbookstopatients, printsAfterVisitSummariesat patientdischarge, scansclinicdocumentsintopatientchart.

Ensures thepatientrsquo;s family receives CHADIS pre-visit questionnaires,new patient paperwork, MyChart,andotherdocumentationneededfora successfulvisit.Assistsfamilieswithresources/servicesforpatientswithautism.

Ensuresclinicsarestockedwithappropriateformsandinformation/handoutsfor patientsandparents,asrequested.Requestssupplyorders andsubmitsmaintenancerequeststoappropriatepersonnel.Performsother administrativefunctionssuchastypingcorrespondence,editingforms,andfiling.Disinfectsandsanitizesclinicareabeforeandaftereachpatient.Verifiesroomsareclean,straightensoutpullpaperfortables,and makescertain there is an adequate number of chairs.

Maintainshandouts/formssuchas consents, billing sheets,andquestionnaires for clinic providers.

Salary Range: %2416.00 - %2423.00

Bachelor's degree in a related field and one (1) year of related experience required. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.

Preferred Skills:

• Experience working with infants and/or young children and their families.
• Ability to collaborate with all team members.
• Excellent written and oral communication skills.
• Excellent time management skills
• Excellent interpersonal skills.
• Ability to work independently with some supervision.
• Background on Social Work or case management
• Training or education in psychology, communicative disorders, child development, disabilities, substance use

UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, religion, sexual orientation, gender identity, gender expression, and veteranrsquo;s status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UABrsquo;s Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.