Systems Administrator - Merakey

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Systems Administrators to join our team at our program.

The Systems Administrator is a key member of our System Operations team. This position is responsible for applying excellent communication and technology skills to lead a team responsible for all systems and servers in the Merakey environment. The System administrator is responsible for maintaining a dynamic knowledge base of technical solutions to ensure that the organization's IT technical and clinical systems are as efficient and productive as possible.





Administrative:


* Install and configure Virtual environments and data storage.
* Proactively manage and maintain server networks.
* Administer and support core Microsoft, Pure, Citrix and VMware technologies, including Microsoft Teams and One Drive.
* Administers and supports a Nutanix hyperconverged infrastructure.
* Manage and Maintain Active Directory on prem and in the cloud services.
* Manage and maintain Server Inventory - Including configurations, server names, applications or service provided, IP addresses, owner, warranty/maintenance, and procurement and disposal of assets according to policy.
* Administers and supports backup, recovery, Business Continuity and Disaster Recovery using technologies such as Veeam, Zerto, NetBackup , Carbonite and DoubleTake.
* Develop and implement project plans, risk assessments and contingency plans.
* Administers and supports ProofPoint Email Security Essentials.
* Administers and supports email security, DLP and encryption.
* Secures network system by establishing and enforcing policies; defining and monitoring access.
* Implementation and administration of security best practices.
* Defines and documents best practices and support procedures.
* Designs and implements monitoring, configuration management and reporting functions.
* Assists with hardware and software vendor evaluation, recommendation and negotiations.
* Determine short- and long-term needs for IT department and Merakey overall.
* Maintains vendor contact/support database.



Client/Customer Support


* Monitors ticketing system and follows up to ensure timely resolution of problems, incidents and outages.
* Isolates problem trends and ensures that troubleshooting efforts are completed for recurring problems until permanent solutions are found.
* Ensures that decisions made to improve the overall customer experience are continually carried out.
* Interacts with customers and staff at the technical level, as required.



Staff Interaction:


* Maintain a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, efficiency, and effectiveness



General:


* Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolve problem situations in a professional manner.
* Accurately communicates pertinent information.
* Participates in change control meetings, as necessary.
* Performs duties in a cost-effective manner to avoid waste of resources without jeopardizing quality of care and service.
* Maintains competency and enhances professional growth and development through continuing education, certification and conferences.
* Provide after-hours support for Server related emergencies as well as occasional weekend maintenance.

Performs other duties and responsibilities as assigned by the IT Operations Manager.

Benefits

Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!


* DailyPay
* Work/Life Balance
* Flexible Schedules
* Cell Phone Discount Plans
* Employee Referral Bonuses
* Tuition Reimbursement
* Care.com Membership

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!



Our ideal candidate will possess the following skills:


* Bachelor's degree (Information management, computer science or healthcare IT administration) or equivalent experience in lieu of degree required.
* Any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.
* Experience coordinating a variety of IT projects and prioritizing the importance.
* Experience administering and supporting a Nutanix hyperconverged infrastructure.
* Experience administering and supporting backup, recovery, Business Continuity and Disaster Recovery using technologies such as Veeam, Zerto, Netbackup and Doubletake.
* Experience with email security, DLP and encryption.
* Experience with the implementation and administration of security best practices.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled