Systems Administrator III (Hybrid) 2024-1382 at Managed Care Advisors

Position Title: Systems Administrator III (Hybrid) 2024-1382

Location: Bethesda, Maryland, United States

Job Category: Technical Solutions

Job Type: Full Time

Description:

Overview

Would you like to work as part of a collaborative dynamic multi-disciplinary project team of subject matter experts and clinical specialists on a wide range of problems? Would you like a career that gives you opportunities to help clients and employees troubleshoot and solve application and hardware problems?

We seek a highly motivated and skilled Systems Administrator to join our growing team. The ideal candidate will have a strong understanding of system administration principles and a proven ability to manage and maintain complex IT infrastructures. This role requires a proactive, results-oriented individual with excellent problem-solving and communication skills.

As a Systems Administrator III, you will collaborate with a team providing second and third-level support, field application, and hardware calls, ensuring the stability, integrity, and efficiency of operations of the IT infrastructure, and supporting the workforce. You will assist in managing and administering the various cloud technologies. While maintaining a working knowledge of all hardware and software applications in order to resolve problems and issues that arise. This position logs all pertinent information from each call into a call-tracking application database and records follow-through to resolution. This is a tremendous opportunity to shape the organization's future and gain lifelong skills.

Please note, this is not a fully remote position, the candidate who fills this position will be hybrid/ partially onsite.

Systems Administrator Responsibilities

• Install, configure, and maintain servers, workstations, and network devices (routers, switches, firewalls).
• Manage user accounts, permissions, and access control.
• Monitor system performance and troubleshoot issues proactively.
• Perform regular system backups and disaster recovery procedures.
• Implement and maintain security measures to protect systems from threats.
• Maintain and troubleshoot network connectivity issues.
• Manage network traffic and optimize network performance.
• Implement and maintain network security policies.
• Develop and implement scripts to automate routine tasks.
• Utilize automation tools to improve system efficiency and reduce manual intervention.
• Participate in IT projects, including system upgrades, migrations, and new deployments.
• Provide technical support to end-users on hardware and software issues.
• Maintain accurate and up-to-date system documentation.
• Create and maintain knowledge base articles for end-users.

Systems Administrator Qualifications

• Bachelor's degree in computer science, information technology, or a related field, or equivalent experience.
• 5+ years of experience as a Systems Administrator.
• Strong understanding of Windows Server operating systems (e.g., Windows Server 2012/2016/2019/2022).
• Experience with Linux/Unix operating systems (e.g., Red Hat Enterprise Linux, Ubuntu) is a plus.
• Proficiency in scripting languages (e.g., PowerShell, Python, Bash) is a plus.
• Experience with virtualization technologies and cloud platforms (e.g., Azure & AWS).
• Knowledge of networking protocols (TCP/IP, DNS, DHCP).
• Experience with Active Directory and Group Policy.
• Experience with Remote Monitoring Management tools.
• Experience with Intune and other Azure services.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to adapt to new technologies and learn quickly.
• Superior communication skills (interpersonal, written, and verbal)
• Ability to obtain and maintain a security clearance, including preliminary credit and background check
• United States Citizenship

For a career path that is both challenging and rewarding, join Sedgwick Government Solution’s talented team. Taking care of people is at the heart of everything we do. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, and their customers. At Sedgwick Government Solutions, caring counts®. Join our team of creative and caring people and help us make a difference in the lives of others.

Sedgwick Government Solutions provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of a specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (range). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

To be considered for this position, please submit a resume, and complete the application.

The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities, and qualifications required.

Important Information

Successful candidates will be required to undergo a financial and criminal background check and obtain and maintain confidential-level security clearance upon hire. We participate in the United States Federal Government E-Verify program to confirm the employment authorization of the employee upon hire.

Search Firm Representatives

Please be advised that Sedgwick Government Solutions (Government Solutions) is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to Government Solutions. All resumes submitted by search firms to any employee at Government Solutions without a valid written agreement and task order in place will be deemed the sole property of Government Solutions and no fee will be paid in the event that person is hired by Government Solutions.

Government Solutions strives to make our career site accessible to all users. If you need disability-related accommodation to complete the application process, please contact Government Solutions regarding accommodations.

Sedgwick Government Solutions is an Equal Opportunity and Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status, or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.

Sedgwick Government Solutions abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.

About Sedgwick

Sedgwick Government Solutions is a fully owned subsidiary of Sedgwick. Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. The company provides a broad range of resources tailored to clients' specific needs in casualty, property, marine, benefits, and other lines. At Sedgwick, caring counts; through the dedication and expertise of more than 27,000 colleagues across 65 countries, the company takes care of people and organizations by mitigating and reducing risks and losses, promoting health and productivity, protecting brand reputations, and containing costs that can impact the bottom line. www.sedgwick.com Privacy | Sedgwick Terms and Conditions | Sedgwick

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