System Administrator Level 3 at General Dynamics
Annapolis Junction, MD 20701
About the Job
Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Systems AdministrationJob Qualifications:Skills:Linux, ServiceNow Platform, UnixCertifications:NoneExperience:15 + years of related experienceUS Citizenship Required:YesJob Description:Provides support for implementation, troubleshooting andmaintenance of information Technology (IT) systems.
Manages ITsystem infrastructure and any processes related to these systems.Provides support to IT systems including day-to-day operations,monitoring and problem resolution for all of theclient/server/storage/network devices, mobile devices, etc.
ProvidesTier 1 (Help Desk) and Tier 2 (Escalation) problem identification,diagnosis and resolution of problems.
Provides support for theescalation and communication of status to agency management andinternal customers.
Provides support for the dispatch system andhardware problems and remains involved in the resolution process.Configures and manages UNIX, Linux and Windows operating systemsand installs/loads operating system software, troubleshoots, maintainsintegrity and configures network components along with implementingoperating systems enhancements to improve reliability andperformance.WHAT YOU’LL NEED TO SUCCEED: Education: Bachelor’s degree in a technical discipline from an accredited college or university is required.
Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
Required Experience: Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Six (6) years of experience with Service Management (ITSM) is required.
our (4) years of experience with ServiceNow platform is required.
Two (2) years’ experience integrating ServiceNow with other applications is required.
Certifications: ITIL 4 platform certification is required.
ServiceNow System Administrator certification is required.
Must have one of the following DoD approved certifications to meet the category/level IAT-2: CCNA Security; CySA+ **; GICSP; GSEC; Security+ CE; CND; or SSCP.0ServiceNow System Administrator certification is required Security Clearance Level: TS/SCI w/Poly Location: On Customer Site**US Citizenship RequiredGDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#ITPolyMD The likely salary range for this position is $148,032 - $200,277.
This is not, however, a guarantee of compensation or salary.
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT.
A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.
government, defense and intelligence community.
Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.
Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day.
We create opportunities for our people to lead and learn simultaneously.
From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.SummaryLocation: USA MD Annapolis JunctionType: Full time
Manages ITsystem infrastructure and any processes related to these systems.Provides support to IT systems including day-to-day operations,monitoring and problem resolution for all of theclient/server/storage/network devices, mobile devices, etc.
ProvidesTier 1 (Help Desk) and Tier 2 (Escalation) problem identification,diagnosis and resolution of problems.
Provides support for theescalation and communication of status to agency management andinternal customers.
Provides support for the dispatch system andhardware problems and remains involved in the resolution process.Configures and manages UNIX, Linux and Windows operating systemsand installs/loads operating system software, troubleshoots, maintainsintegrity and configures network components along with implementingoperating systems enhancements to improve reliability andperformance.WHAT YOU’LL NEED TO SUCCEED: Education: Bachelor’s degree in a technical discipline from an accredited college or university is required.
Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
Required Experience: Fifteen (15) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Six (6) years of experience with Service Management (ITSM) is required.
our (4) years of experience with ServiceNow platform is required.
Two (2) years’ experience integrating ServiceNow with other applications is required.
Certifications: ITIL 4 platform certification is required.
ServiceNow System Administrator certification is required.
Must have one of the following DoD approved certifications to meet the category/level IAT-2: CCNA Security; CySA+ **; GICSP; GSEC; Security+ CE; CND; or SSCP.0ServiceNow System Administrator certification is required Security Clearance Level: TS/SCI w/Poly Location: On Customer Site**US Citizenship RequiredGDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from#ITPolyMD The likely salary range for this position is $148,032 - $200,277.
This is not, however, a guarantee of compensation or salary.
Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:40Travel Required:Less than 10%Telecommuting Options:OnsiteWork Location:USA MD Annapolis JunctionAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT.
A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S.
government, defense and intelligence community.
Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation.
We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development.
Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day.
We create opportunities for our people to lead and learn simultaneously.
From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.SummaryLocation: USA MD Annapolis JunctionType: Full time