Surveillance Assistant Shift Manager - Overnight - Hollywood Casino at Penn National Race Course

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

 

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.:

HCPN's surveillance department employees shall be independent of all other departments.   A present or former surveillance department employee may not accept employment as a key employee or gaming employee with the same licensee for whom he was previously employed as a surveillance department employee unless 1 year has passed since the former surveillance department employee worked in the surveillance department.  The present or former surveillance department employee may file a written petition requesting the Board to waive this restriction and permit the employment of a present or former surveillance department employee in a particular position.  The Board may grant or deny the waiver upon consideration of the following factors:

• Whether the former surveillance department employee will be employed in a department or area of operation that the surveillance department monitors.
• Whether the surveillance and security systems of HCPN will be jeopardized or compromised by the employment of the former surveillance department employee in the particular position.
• Whether the former surveillance department employee's knowledge of the procedures of the surveillance department would facilitate the commission by any person of irregularities or illegal acts or the concealment of any action or errors.

Essential Duties and Responsibilities: 

• Act as direct liaison between surveillance room activities and the Surveillance Director and assume responsibility for the efficient operation of the Surveillance Department in his absence - When assigned to the CCTV monitoring room, "patrol" the facility through the ise of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system.  Maintain a log of events as they occur and complete incident reports as circumstances dictate
• Ensure monitoring of drops, soft count, and transfers of funds/assets
• The clandestine monitoring of the gaming conducted at the slot machines
• The clandestine monitoring of the operations conducted at an in the cashier's cage and any satellite cage
• The clandestine monitoring of the operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemtion machines, automated jackpot payout machines and automated teller machines.
• The clandestine monitoring of the count process conducted in the count room
• The clandestine monitoring of the entrances and exits to the licensed facility, the gaming floor and the count room
• The clandestine monitoring of the gaming conducted at the table games
• The clandestine surveillance of the oepration of any satellite cage or Poker room cage
• The clandestine surveillance of the storge areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles and other equipment used to conduct table games
• The video recording of movements of table games boxes
• Train and evaluate Surveillance Agents
• Ensure compliance with applicable laws and regulations must work and cooperate with PGCB, and comply with their requests - Ensure that proper security and chain of custody is maintained on all departmenta evidence
• Perform other duties as assigned by the Surveillance Director

BRING US YOUR BEST.:

• Bachelor's Degree; 1-2 years of experience or equivalent combination of education and experience.
• Must have computer skills to include word, excel and the ability to learn new work related programs
• Must have the ability to read, write and speak English
• Must have the ability to respond to common inquiries or complaints from regulatory agencies
• Must have the ability to read and interpret documents, such as safety rules, operating and maintence instructions, and manuals - Must have the ability to present information and respond to questions from employees
• Must have the ability to read, analyze, and interrpet technical procedures and governmental regulations
• Must have the ability to read, analyze and interpret various metrics
• Must have the ability to write reports
• Must have the ability to perform basic math skills
• Must have the ability to identify problems, collect data, analyze, and draw valid conclusions
• Must have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form
• Must have the ability to solve practical problems and deal with a variety of situations
• Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

• Walking 5% of the time
• Sitting 85% of the time
• Standing 10% of the time
• Lifting/moving maximum of 20 lbs

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilites to perform the essential functions.

• Work with toxic fumes and/or chemicals
• Risk of elctrical shock
• Moderate Noise Level

STAY IN THE GAME. FOLLOW US.:

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

 

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

 

   

We're changing entertainment. Follow us.

 

Equal Opportunity Employer

 

 

 

 

 

 

 

STARTING SALARY:Starting at $43,000 annually