Substance Use Case Manager - Lund

For over 132 years, Lund has been harnessing hope and providing opportunities to help strengthen families and ensure a safe, secure and loving environment for all Vermont children.  As a multi-service nonprofit organization, Lund serves more than 5,000 individuals each year.  Lund’s mission is to help children thrive by empowering families to break cycles of poverty, addiction and abuse. Lund offers hope and opportunity to families through education, treatment, family support and adoption. 

Join The Lund Team: support and empower Vermont families!

Substance Use Case Manager

May conduct work in Hartford, Springfield and St Johnsbury

Lund is a qualified employer for Public Student Loan Forgiveness.

About the Position:

• Lund’s Regional Partnership Program is a state-wide program, employing case managers who partner with DCF Family Services and support caregivers who are impacted by substance use
• RPP Case Managers are located in local DCF Family Services office and work as an integral part of the intake unit.
• Primary responsibilities include substance use screenings, coordinating referrals to assessment and treatment, and supporting treatment engagement by addressing barriers.
• Services are provided in the DCF office, in the community, and in the caregiver’s home
• Case Managers also provide consultation and training for DCF staff on topics related to substance use and treatment services.
• Case Managers act as a liaison between the treatment system and DCF Family Services
• Individual and group supervision provided to support on-going professional development, teaming and to promote/attend to staff wellness.
• This position is Monday-Friday primarily from 8:00am-4:30PM, full time; no weekend or on-call. 
• Starting rate of $25/hour based on education and experience. 
• Lund provides clinical supervision and financial support to attain the Apprentice Addiction Professional certification.

What We Look For:

• Minimum of Associates degree, Bachelor's in Social Work, Counseling or a Human Services related field preferred. 
• Experience providing case management to persons in a substance use, recovery or mental health treatment setting preferred.
• Apprentice Addiction Professional (AAP) certificate or the ability to test for certification within first year of employment. Financial support, clinical supervision, and training provided by Lund to obtain the AAP certificate.
• Experience working with families, multidisciplinary teams, and knowledge of community resources preferred.
• Must be able to demonstrate each of the following:
  • Ability to adhere to strong professional boundaries and maintain client confidentiality in line with state and federal regulations.
  • Strong problem-solving skills and independent decision making
  • Ability to communicate effectively and respectfully both orally and in writing.
  • Skilled in the use of technology including Microsoft Suite programs, Electronic Health Records and video conferencing (Zoom and Teams)
  • Strong attention to detail and ability to maintain accurate client records
  • Ability to work independently, as well as on and a team, and be self-motivated
  • Ability to handle multiple tasks effectively and accurately, in a busy environment with frequent interruptions.
  • Ability to deescalate and resolve sensitive situations respectfully and without judgement; Quick rapport building is essential to this position.
  • Regular on-site attendance is expected, and necessary, to meeting the expectations of the job.
  • Ability to perform the essential job functions of the position either with or without reasonable accommodation.
  • Ability to consistently demonstrate Lund’s values of collaboration, compassion, empathy, integrity, and respect.
  • Ability to understand and comply with operational standards, safety requirements, and employee policies.
  • Ability to actively support diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures.
  • Regular attendance is necessary and essential to meeting the expectations of the job.
  • Ability to demonstrate excellent judgement and operate with the utmost confidentiality.
  • Ability to maintain positive working relationships with co-workers, families, and other departments.
  • Ability to communicate effectively and respectfully both orally and in writing.
  • Proficiency in the use of applicable hardware and software as required.
  • Ability to maintain a valid VT Driver’s License and access to reliable transportation is required; occasional statewide travel may be required.
  • Upon conditional offer of employment, must be able to successfully pass a background investigation.

Why Join Our Team at Lund:

• We honor and celebrate the distinctive strengths and talents of our clients and staff.
• Our work encompasses collaboration with a strong team of professionals and a strengths-based approach to providing services to families. 
• Lund’s adoption program provides life-long services to families brought together through adoption.
• Lund’s residential and community treatment programs are distinctive as our work focuses on both treatment and parenting.
• Lund’s educators believe in laughter, the importance of fun, community-oriented activities, and non-stop learning.
• Professional growth and ongoing training opportunities are available; Lund offers weekly supervision.
• Lund values employee well-being and strives to be a welcoming and inclusive workplace; staff are encouraged to engage in staff-led initiatives for wellness, employee recognition, and diversity, equity, and inclusion.
• Lund is a family-centered organization filled with supportive colleagues and offers work-life balance; some positions offer opportunities for hybrid schedules or schedule flexibility.
• Lund offers competitive pay and paid training.
• Lund offers a comprehensive and very generous benefits package including health, dental, life, disability, and retirement.
• Employees earn extensive time off accrual in addition to 13 paid holidays, and annual wellness reimbursement.  
• Lund does not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, ancestry, place of birth, age, veteran status, disability, or any other characteristic protected by applicable law. EEO/AA

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