Strategic IT PMO Manager - H.W. Kaufman Group

Responsibilities

As the leader of the H. W. Kaufman Office of the CIO and the IT PMO team, you will provide strategic leadership and direction in project management best practices, process creation and improvement and help transform the organization by improving project and program delivery maturity and lead transformational and business defining projects. This is a senior–level position, reporting to the CIO, that directly contributes to business objectives as the bridge between strategic planning and project execution.

Responsibilities

• Responsible for the overall delivery and management of projects, overseeing resource allocation, dependencies, and performance metrics
• Provide strategic oversight for dependencies and opportunities both within and across IT project portfolios, including development of project portfolio reports 
• Tracking and monitoring project cross-organizational project progress and providing timely reports to key stakeholders 
• Establishing and maturing consistent project management methodologies and best practices, KPIs, continual improvement methods and tools 
• Facilitating communication and collaboration between project teams, senior leadership, and other stakeholders, ensuring buy-in 
• Using analytics to provide insights on project performance, resource utilization, and potential areas for improvement 
• Supporting and leading organizational change and transformation/adoption of project management processes and tools to drive the organization to its next phase of maturity
• Providing leadership and management of PMO resources, function, and methodology 
• Help leaders navigate the project intake, prioritization, and approval process
• Supports project managers with large initiatives and programs 
• Provide oversight of project delivery, including developing and maintaining project plans, human resource management, financial management, driving project decisions, and course correction
• Lead the effort of the development, evolution, and adoption of SDLC (Waterfall/Agile), processes and tools to drive the IT organization into its next phase of maturity 
• Assess the tools and techniques a company uses to manage projects and reviews trends to ensure they align with the company’s strategic goals
• Coach and mentor project delivery resources
• Facilitate and drive stakeholder alignment 
• Provide cross-functional, matrixed leadership to technology Initiatives 
• Monitor and guide the IT project demand management, planning, and delivery process to ensure projects are appropriately defined, planned, prioritized, funded, resourced, managed, and governed to successfully deliver on IT commitments, achieving intended outcomes, on time and within budget
• Drive adoption, and use of SDLC as other compliance and regulatory policies
• Leads the evolution of the overall PMO structure, including creating a process hierarchy that streamlines IT processes and eliminates redundancy

Qualifications

• Bachelor’s degree in computer science, information technology, business administration, or equivalent work experience. Master’s is preferred.
• Change management and Agile/Scrum certification preferred 
• Project Management Professional (PMP) Certification is required 
• 10+ years in Information Technology and business/industry 
• 10+ years working on moderate-to-complex projects or systems 
• 7+ years of experience in IT Management
• 7+ years leading project manager resources
• Strong understanding of Agile/Lean methodologies, with Waterfall experience preferred 
• Experience using Jira and Confluence preferred 
• Quantification of estimates and resource requirements 
• Must have excellent communication and relationship building competency, including presentation skills 
• Strong teamwork and interpersonal skills; ability to communicate and influence at all management levels with both technical and non-technical individuals and successfully manage in a cross-functional environment 
• Risk assessment, problem resolution, negotiation, and influencing skills 
• Excellent oral and written communication skills with ability to explain technology in business terms 
• An effective multi-tasker with excellent organizational skills and an attention for detail  
• Prior participation or leadership within a project management office preferred 
• Extensive experience with Microsoft Project (or similar tool) 

About Our Company

The H.W. Kaufman Group is a global, forward-thinking specialty insurance organization that includes 15 companies with more than 2,000 professionals at 60 offices across the U.S., Canada and UK. With an ever-broadening group of companies in our portfolio, there is simply not a more unique professional experience in the specialty insurance business than joining one of the H.W. Kaufman Group organizations.

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.