Sr. Project Manager/Program Manager (SSA) - IT Concepts

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, drive to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and positively impact our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts is seeking a Sr. Project Manager/Program Manager who will support several projects or programs at a federal agency. The position is located in Woodlawn, MD. The qualified candidate should have strong analytical, problem-solving, and communication skills with sharp attention to detail. The candidate is responsible for successfully delivering multiple projects/programs concurrently with an agile mindset. The PM/PGM leads and coordinates a project team’s overall performance while providing the project’s scope on time and within budget.

Responsibilities:

• Work with stakeholders and subject matter experts to determine, define, and document project scope, milestones, work tasks, dependencies, timelines, and objectives.

• Estimate resources needed to reach objectives and manage resource deadlines in an effective and efficient manner.
• Track project costs, including FTE resource utilization, to track success in meeting ROI estimates.
• Develop multiple detailed project schedules and work plans.
• Provide consistent project updates to various stakeholders about strategy, adjustments, progress, hurdles, and timelines.
• Ensure that stakeholders execute proper contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
• Utilize industry best practices, techniques, and standards throughout project execution.
• Monitor progress and adjust the plan as needed.
• Measure project performance to identify areas for improvement.
• Lead communication efforts to ensure stakeholders are having effective meetings, making timely progress, disseminating appropriate information, and training affected parties appropriately.
• Lead escalation efforts when a plan is off track.
• Produce monthly Executive dashboard reports on tracked projects. Communicate challenges, missed deadlines, progress toward a goal, plan deviation or modification, and lessons learned.
• Ensure that projects have appropriate documentation production assigned to the relevant stakeholders.
• Ensure the post-mortem report includes rating the project's success or failure and lessons learned.
• As priorities and schedule allow, you may be asked to participate actively in a project.
• Contribute to implementing, anchoring, and enhancing new agile-based project management framework
• Execute projects utilizing an agile-based project management framework and standards
• Manage the project’s overall scope, timeline, budget, resources, communications, risks, issues, key performance indicators, and change management (both project and business)
• Manage multiple projects concurrently
• Provide transparent and accessible tracking and reporting on the project’s status and progress
• Other duties as assigned

Location: This role is remote within the United States, supporting EST working hours.

Requirements

• A bachelor's degree in the project management field from an accredited 4-year university

• 5+ years’ experience in Agile Scrum and Kanban methodologies
• 5+ years’ experience in Waterfall project methodology
• 5+ years’ experience delivering IT-related projects
• Project Management and Agile certifications, such as Project Management Professional (PMP), are strongly preferred

• Ability to work under pressure and meet deadlines, with excellent time management skills
• Excellent communication and presentation skills
• Strong Leadership skills and ability to influence and lead while driving projects to delivery
• Recent experience with any federal government, preferred SSA (Social Security Administration) agency experience.

Clearance:

• Must be able to obtain Public Trust Security Clearance

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts who pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer a competitive benefits package that includes paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. 

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.  Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or engage in other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes a commitment to continuous professional development. 

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We appreciate your commitment to building a positive workspace for you to be creative, innovative, and happy.

AAEO & VEVRAA

ITC is an Affirmative Action/Equal Opportunity employer and a VEVRAA (Vietnam Era Veterans' Readjustment Assistance Act) Federal Contractor. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and employees are based on merit, qualifications, competence, and business needs, not on race, color, citizenship status, national origin, ancestry, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.

ITC is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, ITC has established an affirmative action plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.”  Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to be considered for a position.  If you need alternative application methods, please email careers@useitc.com and request assistance.  

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@useitc.com.  

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