Sr. People Experience Partner - JLL

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The responsibilities and accountabilities include:

Partner with Corporate Functions stakeholders

• Build and maintain strong relationships with key stakeholders across a few Corporate Functions
• Analyze workforce data and trends to inform strategic decisions
• Utilize HR dashboards to drive data-driven people decisions on retention, rewards, diversity, and organizational effectiveness

Execute HR programs and initiatives:

• Implement JLL's global, regional, and local policies and tools throughout the employee lifecycle across stakeholder groups across the Region or globally.
• Develop and manage detailed project plans for HR programs such as goal setting, performance assessments, and rewards planning
• Proactively identify and develop innovative solutions for anticipated challenges
• Collaborate with HR Centers of Excellence to adapt and deliver best-in-class HR practices

Boost employee engagement and culture:

• Foster an inclusive culture that celebrates diversity and promotes belonging
• Implement programs to enhance employee engagement and satisfaction
• Align workplace culture with JLL's values and leadership behaviors
• Manage employee feedback channels and translate insights into actionable improvements

Execution of HR actions leveraging HR operating model:

• Drive consistency and efficiency in execution of HR processes across countries and locations
• Guide local leaders and managers to appropriate support resources within the HR structure
• Maximize the use of team resources at country and site levels
• Maintain strong partnerships with key stakeholders to enable integrated HR service delivery

Employee relations:

• Provide expert advice on complex employee relations issues, partnering with the Employee Relations team as needed
• Ensure compliance with employment laws and company policies
• Coach and advise managers on addressing employee performance, productivity, and engagement challenges

Manage talent:

• Lead and coordinate talent management activities, including goal setting, talent reviews, and succession planning
• Partner with managers to identify, develop, and retain high-potential employees
• Implement career development programs and succession strategies
• Identify training needs and collaborate with L&D to create targeted development initiatives

Manage projects and change:

• Own and deliver projects aligned with the execution of the people strategy
• Lead change management initiatives related to organizational restructuring, policy updates, or new program rollouts
• Execute effective communication strategies for organizational changes

Qualifications:

• Bachelor's degree with a major/minor or emphasis in HR or other relevant field is required
• 10 or more years of progressive HR experience, with at least 3 years in a senior HR business partner or similar role
• Strong knowledge of HR best practices, employment law, and current workplace trends
• Excellent interpersonal and communication skills, with the ability to influence at all levels of the organization, including geographically dispersed
• Proven track record of developing and implementing successful HR initiatives
• Experience with HR analytics and HRIS systems
• Strong data driven problem-solving and decision-making skills
• SHRM-SCP, SPHR, or equivalent professional certification preferred
• Experience partnering across Corporate Functions

Competencies:

• Strategic thinking and business acumen with a global mindset
• Change management and organizational development
• Employee relations and conflict resolution
• Project management and execution
• Emotional intelligence and empathy
• Adaptability and flexibility. Ability to thrive in ambiguity and navigate through a complex, multi-faceted organization with multiple stakeholders
• Consultative approach and ability to build strong relationships
• Sense of urgency and ability to prioritize

JLL Leadership Behaviors:

The successful candidate will embody and promote JLL's Leadership Behaviors:

• Win Together: Foster collaboration, build strong partnerships, and promote a culture of teamwork across the organization
• Inspire: Motivate others through vision, passion, and purpose; encourage innovation and creativity
• Simplify: Streamline processes, communications, and solutions to enhance efficiency and effectiveness
• Be Intentional: Act with purpose, make deliberate choices, and align actions with organizational goals
• Be Future Ready: Anticipate trends, prepare for future challenges, and drive innovation in HR practices

This role offers an exciting opportunity to shape the employee experience and drive organizational success through innovative people strategies while exemplifying JLL's Leadership Behaviors. The ideal candidate will be passionate about creating a positive workplace culture, have a proven track record of implementing impactful HR initiatives, and consistently demonstrate these key leadership behaviors in their approach to work and interactions with others.

Location: On-site – Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays