Sr. Director, AML Operations and Program Execution (hybrid) at Santander Holdings USA Inc

Boston, United States of America

The Sr. Director, AML Operations and Program Execution is responsible for leading the AML First Line of Defense (FLoD) Operations for Consumer and Business Banking, aligning AML strategy with business goals and regulatory requirements.  

Acts as the FLoD Money Laundering Prevention Officer, responsible for oversight of all day-to-day activities supporting the AML Policy, Program, and supporting standards in Consumer and Business Banking, and Operations.  Oversees activities which are performed by areas supporting the line of business clients and processes including but not limited to Workout, Trade Finance, Loan Servicing Providers and third parties (including Santander affiliates) providing any AML or Sanctions related services to the line of business.

Activities may include quantitative analysis, risk identification and remediation with a focus on BSA/AML and OFAC. Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards.  Provides managers with all necessary company management data and information.

This position is hybrid, in office 3 days per week and can be located in Dallas, TX, Boston, MA, or Miami, FL

Essential Functions/Responsibility Statements:

• Drive Risk Culture: Establishes expectations, ownership and accountability for BSA/AML and OFAC risk management within the Business Line. Provide risk expertise and control function feedback, as applicable, during performance review cycles and incentive plans of employees in the Business Line. Ensure awareness in the Business Line of BSA/AML and OFAC risk frameworks, policies and standards.
• Communication & Training: Act as central point of contact for receipt and distribution of BSA/AML risk related information between SLoD risk teams and Business Lines.  Maintain two way communications with SLoD. Facilitate training for Business Lines to provide awareness of risk frameworks, policies, programs, processes, etc
• Adherence to Risk Frameworks, Policies, and Standards: Partner with SLoD to provide input/review of BSA/AML and OFAC frameworks, policies and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards through internal control testing and issue validation.  Report and escalate exceptions and facilitate Business Line corrective actions.
• Continuous Monitoring: Continuously monitors all sources of BSA/AML and OFAC risk existing within the Business Line and externally.  Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Business Line.  Understand where credit, market/liquidity, operational, strategic, reputational, compliance, and model risks exist in the Business Line and continually assess and improve controls to mitigate those risks.  Monitor Key Risk Indicators and report on negative/adverse trends in Business Line. Monitor risk profile to maintain tolerance within Risk Appetite.
• Issue Identification, Management, and Risk Assessment: Act as BSA/AML and OFAC SME for  RCSA responsibilities including Process Mapping, Risk & Control Matrices, Inherent Risk Assessments, Internal Control testing and Heracles data/input.  Support Business Lines in risk identification (e.g. NPBA, change management, etc.)  Ensure all BSA/AML and OFAC issues (Self-Identified, IA, Credit Risk Review or Regulatory) pertaining to the Business Line are resolved within established timelines.  Validate issues to ensure Business Line remediation is sufficient to address root cause and prevent recurrence.
• Exam Management: Liaison with the Business Line for all BSA/AML and OFAC exam related activities including but not limited to regulatory, Internal Audit and Credit Risk Review.  Review materials, responses and validate Business Line remediation work (e.g. artifacts, action plans, etc.)
• Strategy and Personnel Management: Partner with cross functional teams to analyze, deconstruct, and map current state process and identify improvement opportunities.  Review and assess AML Operations Target Operating model and implement changes as determined.  Manage and mentor the AML Operations team, fostering professional development.  •Work with business/functional line management in recommending, developing, and executing on business initiatives including assessing complex issues, structure potential solutions, and drive effective resolution within permissible statutory and regulatory frameworks.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. Req
• Master's Degree  Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. Pref

Work Experience:

• Required: 12+ Years Risk Management, Controls, or related experience. 
• Required: 12+ Years Previous management experience.
• Preferred: 12+ Years Change & Process Management and/or Consulting.

Skills and Abilities:

• Strong understanding and knowledge of BSA/AML and OFAC regulatory requirements.  ACAMS or similar qualification preferred.
• Experience in establishing and/or managing an Operations function.
• Ability to build and foster relationships to facilitate business goals and regulatory requirements.
• Experience with delivering risk management execution across multiple business lines offering a wide variety of financial services products and services.
• Deep knowledge of the financial services sector, particularly with the competitive dynamics and products in retail banking, operations and risk management.
• Developed understanding of the regulatory environment and how the risks of the products and services the bank offers are viewed by the Second Line of Defense and regulators.
• Ability to build credibility with, collaborate with, and influence line of business executives.
• Able to effectively engage in communication with executive management, board members, regulators and other team members across the Santander US and Corporate Risk Management (DGR) organization
• Ability to build, present and negotiate a position based on metrics and facts.
• Ability to develop a mentoring culture with both senior experienced team members and junior staff.
• Ability to collaborate with internal and external service providers to establish resource requirements, scheduling, assignments and service levels.
• Ability to anticipate the impact of regulatory and other environmental factors and proactively take action to ensure the team/function/enterprise is prepared.
• Ability to build internal and external networks of information resources within the risk management ecosystem.

Diversity & EEO Statements:  At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Employer Rights: This job description does not list all of the job duties of the job.  You may be asked by your supervisors or managers to perform other duties.  You may be evaluated in part based upon your performance of the tasks listed in this job description.  The employer has the right to revise this job description at any time.  This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Primary Location: Boston, MA, Boston

Other Locations: Massachusetts-Boston,Texas-Dallas,Florida-Miami

Organization: Santander Bank N.A.