Sr District Manager - Ally Waste Services
Baltimore, MD
About the Job
About the Company
Ally Waste is a fast-growing, nationally recognized premium valet trash and recycling provider with over 10 years of experience in the industry. Driven by its core values of family, integrity, grit, humility, exceed, and no-jerks, Ally Waste provides some of the highest quality service around. With industry-leading technology, Ally Waste partners with property managers to provide residents with an elevated living experience.
Ally Waste's team consists of a winning combination of knowledgeable individuals, passionate workers, and dedicated representatives. If you're looking for your next challenge alongside an awesome team, look no further.
Job Description
Senior District Managers are responsible for managing the total service delivery for up to 20 apartment communities and providing direction and oversight for 15-25 Service Valets within the assigned district. District Managers ensure client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for service delivery on assigned properties.
Responsibilities/Duties
Daily Operations
- Responsible for managing the total service delivery for up to 20 apartment communities while providing direction and oversight for approximately 15-25 part-time Service Valets within the assigned district
- Responsible for hiring, training, on-boarding and disciplining Service Valets
- Responsible for ensuring daily/nightly completion of resident door-step trash/recycle pick-up for assigned properties
- Inspect properties regularly for resident and Service Valet compliance
- Create and maintain cooperative working relationships and frequent communication with property staff through regular site visits and immediate response to questions and concerns
- Comply with, promote, and train on all safety policies and procedures; report all safety incidents in a thorough and timely manner
- Ensure daily delivery of Valet Reports to designated property staff members
- Keep timely/accurate customer, associate and operational records
- Discusses associate's development needs and subsequently facilitates appropriate support, coaching, and/or training opportunities
- New community launches, including container distributions
- In the event a Service Valet fails to report to work, the District Manager will be responsible for completing the valet service
- When necessary, the DM will be lifting trash bags and cardboard left from clients (up to 40 pounds), climbing stairs, working outdoors, walking at a fast pace and lifting trash into large receptacles
We look forward to hearing from you and having you on the team!
Perks and Benefits:
- Health insurance (medical, dental, life, vision, disability, and pet)
- 401(k)
- PTO
- Company vehicle and gas card
Shift and schedule:
- Sunday through Thursday
- Split schedule
- Morning: 8:30 AM - 12:30 PM
- Evening: 7:00 PM - 11:00 PM