Sr Business Systems Analyst - Salesforce - H-E-B

H -E-B is a leading innovator in technology, and our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions to help make us the Greatest Retailing Company.

As a Senior Business Systems Analyst, you'll collaborate with Digital teams, bridging the gap between business and technology throughout the product lifecycle, ensuring a compelling digital experience for our retail Customers, or help arm H-E-B Partners with world-class business applications to thrive in their jobs.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE... interpersonal skills?
HEAD FOR BUSINESS... knowledge to identify / document functional and non-functional requirements?
PASSION FOR RESULTS... self-directed?

We are looking for:
- 5+ years of experience
- Strong Excel, SQL, and analytical skills

- Familiar with Agile SDLC and related tools such as Jira and Git
- Knowledge of project management methodologies

- Experience working with Salesforce Preferred

- Experience working on Full Stack Web applications Preferred

- Experience working with Authentication frameworks Preferred

What is the work?
- Advanced Domain expertise - subject matter expert on business processes in the required domain
- Participates in stakeholder discussions; Identifies & documents requirements.
- Contributes to identifying the impact of requests made on projects, and associated applications.
- Owns, facilitates, develops requirements and user stories so they are readily consumable by software engineers.
- Identifies and communicates scope changes to stakeholder; Contributes to scope change impact discussions / decisions.
- Contributes to identifying business process development opportunities.
- Contributes to researching existing systems (internal and external as needed) to understand their features by collating relevant data flows, and facilitating relevant cross functional discussions
- Contributes to Software Development Lifecycle (SDLC) process refinement, assists in project execution as per SDLC methodology.
- Creates documentation and training on testing, data, and process analysis for complex programs.

Testing / Quality Assurance:
- Develops end-to-end quality strategy for assigned product and ensuring alignment with project objectives and consistency in execution.
- Creates non-functional test cases that will ensure all requirements / user stories are validated with system testing.
- Develops functional test cases to ensure software functionality meets specified requirements. Focuses on detailed test case creation for individual features, contributing to the overall quality assurance process.
- Develops and executes unit, integration and acceptance testing to meet requirements. Also manages defect resolution with the developers and communication with the business.
- Works with testing tools and / or frameworks to create automated testing suites for one or more systems, demonstrating proficiency and the ability to contribute effectively to the testing process.

Technology / Data:
- Serves as the bridge between business stakeholders and technical developers; documents easy to understand requirements that are also actionable.
- Engages with developers to ensure requirements are understood; helps gather stakeholder input during requirements refining and grooming.
- Contributes and influences solution definition and recommends best course of action. Has command over automated systems to analyze business problems.
- Configures system settings and options to optimize performance and functionality according to project requirements.
- Engages with engineers in debugging / troubleshooting issues involving data or the accuracy of data, in day-to-day work and production support scenarios.
- Proficient in data and functionality of multiple systems across the department, understanding the integration points and data flows between them.
- Understand data mapping between systems and oversee projects that involve data integrations. Also, familiar with integration technologies
- Has thorough understanding of using data queries, query tools etc. and understands how it flows end-to-end for a product or group of closely aligned product(s)

What is your background?
- A related degree or comparable formal training, certification, or work experience
- 5+ years of experience
- Experience in business analysis or technology
- Experience supporting relevant business area preferred (i.e., retail, supply chain, ecommerce, or digital marketing ops)

- Experience with Salesforce (Preferred)

Do you have what it takes to be an H-E-B Senior Business Systems Analyst?
- Working knowledge of applicable project management methodologies (i.e., Agile)
- Skilled in project management tools, SQL, and how to build queries independently.
- Ability to lead interaction with Professional services, third party.
- Skilled in Excel, SQL, and analytical skills
- Ability to build queries independently.
- Strong verbal / written communication
- Strong interpersonal skills
- Strong problem-solving skills

SCRUM3232