Transportation Associate - Wayfair
South Elgin, IL
About the Job
The Wayfair Delivery Network team manages all of Wayfair’s logistical operations from our suppliers to our warehouses or direct to our customers. We strive to continually delight our customers by providing the most transparent, reliable, and exception free end to end delivery experience in the industry. We believe in repeatable, scalable data and process driven management while embracing Wayfair’s entrepreneurial creative and fun atmosphere.
Hourly Pay
Starting at $21.01/hr
Shift Shift
Wednesday - Saturday 6AM - 4:30PM
Benefits (Start Day 1!)
Peak Retention Bonus
Referral bonuses
Overtime hours & pay
Job Security
401(k) with company match
Wayfair company discount
Health benefits start day one
Growth opportunities (Conversions, Promotions, and more!)
Dozens of discounts and perks with partners!
What You'll Do
Responsible for the daily coordination and execution of cross-dock and regional multi-stop truckload activities within a defined regional footprint in the US.
Create and manage a daily dispatch/load out plan for the Wayfair Operations team to ensure timely movement of merchandise
Manage daily communications which includes emails, Slack messages, and phone calls between carriers, our suppliers and our corporate team members
Liaise with key stakeholders to provide a 360-degree view of merchandise flow
Identify and communicate any exception or at-risk shipments, and offer solutions to ensure timely flow of goods
Manage carrier partners to ensure daily execution of all movements, review performance and develop improvements to the supply chain based on business priorities
Serve as the key operational contact for warehousing sites and carrier partners
Uphold Wayfair Standard Operating Procedures and Key Performance Indicators across the transportation network
Work with Wayfair site leaders to identify opportunities to improve volumetrics and reduce damages
Interact with fulfillment center associates, managers and leaders to be the gatekeeper on all truckload shipments to drive up cube metrics and increase speed to customer
This job will be stationed on the fulfillment center floor in a fast paced environment and the most qualified candidate will be able to make educated and spontaneous decisions to optimize our network
What You'll Need
1-3 years of Logistics Experience, specializing in transportation
Carrier planning experience, small parcel experience preferred
Proven track record in building relationships and handling operational exceptions with appropriate communication, and levels of engagement
Experience with JDA, Oracle, Manhattan or similar Transportation Management Systems
Demonstrated examples of KPI measurement and reporting
Proficient in Google Sheets and/or Excel
Experience with SQL/BigQuerry preferred but not required
Able to work well with multiple cross functional teams
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
Need Technical Assistance?
For more information about applying for a career at wayfair, visit our FAQ page here.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.