NETOPS Sr. System Administrator - By Light Professional IT Services LLC

Overview

The Sr. NETOPS System Administrator at the Joint Cyber Training Enterprise (JCTE) will contribute subject matter expertise to enhance network/system stability and analytics, while advancing NETOPS maturity.

The role requires proficiency across a wide range of IT and cybersecurity products, tools, architectures, and implementations, utilizing this expertise to provide detailed reporting. Additionally, the candidate will monitor system resource utilization for individual and large-scale collective training.  

Collaboration with customers and third-party organizations is crucial, and the candidate should be adept at responding to ad-hoc technical requirements while managing priorities across the enterprise. The ability to thrive in high-pressure situations is essential.

Responsibilities

As a Sr NETOPS System Administrator, you will monitor system performance, utilize platform tools, and communicate effectively with reporting agencies. Responsibilities include overseeing system virtualized resources, identifying best practices, and supporting large-scale cyber exercises.

The Sr NETOPS System Administrator will contribute to cyber training, and help establish an internal NETOPS capability at JCTE. Collaborating with a skilled team, the NETOPS Administrator will provide network & resource monitoring expertise for training operations across USCC and various service components and agencies.

Required Experience/Qualifications

• Bachelor's degree in a technical discipline such as IT, computer science, systems or software engineering from an accredited college or university. (5 years’ experience in lieu of degree) 
• 6+ years of directly related experience supporting help desk operations.
• 8570 Compliant IAT Level II or greater. Security+, CISSP or other equivalent certification required within six months of hire.
• Day-to-day network performance monitoring.
• Two to five years of analytics tools such as Metabase and Grafana.
• Collects & analyze metrics and trending data, develops data standards, policies, and procedures.
• Analyzes data sources, assesses validity, and provides actionable recommendations.
• Experience with VMware, Net App, and RedHat Linux (RHEL).
• Two to five years' experience in technical support and quality assurance for platform resources and services.
• Self-starter in a fast-paced environment, collaborating with engineers of varying skills and experience levels.Effective written and oral communication with leadership on both business and technical aspects.

Preferred Experience/Qualifications

• Problem-solving skills for resolving technical issues across diverse integrated software and hardware platforms.
• Experience with database and model design and segmentation techniques.
• Proficiency in generating queries and reports, utilizing data analysis tools such as Excel, Meta Base, and SPSS.
• Strong ability to prioritize multiple tasks, projects, and demands.
• Effective communication with vendors, users, customers, and developers to comprehend needs and operational requirements changes impacting the production environment.
• Proven success in a collaborative, team-oriented environment

Special Requirements/Security Clearance

• Active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance, with the ability to obtain a Counterintelligence (CI) Polygraph.