Shared Services Travel & Expense Specialist - Ryan Specialty Group
Chicago, IL
About the Job
Position Summary
The Shared Services T&E Specialist will be responsible for work directly in the Travel & Expense (T&E) Department operations within Ryan Specialty Shared Services. This will primarily involve the accurate processing of expense reports, administration of travel & expense management software, and general customer support inquiries related to T&E Department processes for both Ryan Specialty's US and international operations. This role also supports the Shared Services accounting team to ensure all transactional activity is properly recorded timely while supporting the month-end close process.
What will your job entail?
Job Responsibilities:
Audit expense reports to ensure compliance with corporate policies, procedures, and internal control requirements, and provide recommendations for policy updates as needed.
• Assist in the administration of Ryan Specialty's corporate credit card program, supporting cardholders with ad hoc analysis and guidance on individual accounts.
• Provide clear and confident customer service to users in order to resolve issues or questions.
• Report on and assist employees in resolving delinquent expenses. Assist in the collection and resolution of amounts owed by employees for non-business-related credit card transactions.
• Perform ad-hoc analysis, reporting and special projects. Perform other duties as assigned.
• Provide backup to team members and ensure sufficient backup responsibilities and duties are communicated and performed as needed.
Education/Experience/Skills:
• 1-3 years' experience in T&E, Accounting, or Finance preferred.
• Experience within a mid to large corporate T&E or AP department in a Procure to Pay environment with process, policy, and procedure implementation experience preferred.
• Experience in expense report audits, accurately recording transactions in the general ledger, and assisting with T&E Department monthly close cycle. Demonstrated timely and efficient transactional processing experience, including proper classification of expenses and ability to resolve customer inquiries (internal and external), on a priority basis, is required.
• Excellent organization skills with the ability to effectively manage time, prioritize tasks/initiatives, multi-task responsibilities simultaneously, and meet established deadlines
• Demonstrate superior customer service skills with a stakeholder focus to build and strengthen relationships with business partners.
• Thrive in a fast-paced environment while maintaining an emphasis on problem solving, analytical skills, critical thinking, attention to detail, and quality of work/deliverables.
• Strong interpersonal skills and excellent written and verbal communication skills with the ability to communicate at all levels of the organization.
• Ability to work well with others in team environment with strong teamwork attitude, as well as independently. Ability to follow instructions and take direction.
• Intermediate Microsoft Excel and proficient use of applicable technology (Microsoft Office suite).
• Experience and knowledge of Concur Expense or other expense platforms a plus
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target hourly rate range for this position is $22.00 - $28.00 per hour.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are elig
The Shared Services T&E Specialist will be responsible for work directly in the Travel & Expense (T&E) Department operations within Ryan Specialty Shared Services. This will primarily involve the accurate processing of expense reports, administration of travel & expense management software, and general customer support inquiries related to T&E Department processes for both Ryan Specialty's US and international operations. This role also supports the Shared Services accounting team to ensure all transactional activity is properly recorded timely while supporting the month-end close process.
What will your job entail?
Job Responsibilities:
Audit expense reports to ensure compliance with corporate policies, procedures, and internal control requirements, and provide recommendations for policy updates as needed.
• Assist in the administration of Ryan Specialty's corporate credit card program, supporting cardholders with ad hoc analysis and guidance on individual accounts.
• Provide clear and confident customer service to users in order to resolve issues or questions.
• Report on and assist employees in resolving delinquent expenses. Assist in the collection and resolution of amounts owed by employees for non-business-related credit card transactions.
• Perform ad-hoc analysis, reporting and special projects. Perform other duties as assigned.
• Provide backup to team members and ensure sufficient backup responsibilities and duties are communicated and performed as needed.
Education/Experience/Skills:
• 1-3 years' experience in T&E, Accounting, or Finance preferred.
• Experience within a mid to large corporate T&E or AP department in a Procure to Pay environment with process, policy, and procedure implementation experience preferred.
• Experience in expense report audits, accurately recording transactions in the general ledger, and assisting with T&E Department monthly close cycle. Demonstrated timely and efficient transactional processing experience, including proper classification of expenses and ability to resolve customer inquiries (internal and external), on a priority basis, is required.
• Excellent organization skills with the ability to effectively manage time, prioritize tasks/initiatives, multi-task responsibilities simultaneously, and meet established deadlines
• Demonstrate superior customer service skills with a stakeholder focus to build and strengthen relationships with business partners.
• Thrive in a fast-paced environment while maintaining an emphasis on problem solving, analytical skills, critical thinking, attention to detail, and quality of work/deliverables.
• Strong interpersonal skills and excellent written and verbal communication skills with the ability to communicate at all levels of the organization.
• Ability to work well with others in team environment with strong teamwork attitude, as well as independently. Ability to follow instructions and take direction.
• Intermediate Microsoft Excel and proficient use of applicable technology (Microsoft Office suite).
• Experience and knowledge of Concur Expense or other expense platforms a plus
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.
How We Support Our Teammates
Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.
The target hourly rate range for this position is $22.00 - $28.00 per hour.
The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are elig
Source : Ryan Specialty Group