Shannon West Homeless Youth Center - Case Manager - HELP of Southern Nevada
Las Vegas, NV
About the Job
Thursday- Sunday 12:00pm-10:30pm
Purpose:
Under the direct supervision of the Program Director, this position provides direct case management services to homeless and at risk youth in the Emergency Shelter Program.
Duties, Functions and Responsibilities:
- Conduct initial interview/intake and needs assessment for resident.
- Complete any intake paperwork required.
- Create Client Centered Case Plan with residents that reflect the needs and desires of the individual, within 72 hours of intake.
- Monitor resident's progress and provide follow-up services by facilitating weekly sessions to address the client's needs and progress towards achieving goals.
- Complete monthly Client Centered Case Plan reviews with the client, and obtain signatures.
- Enter case notes in true time data (daily) into HMIS, reflecting activities of the client's progress.
- Assist the youth in obtaining vital identification documents.
- Maintain audit ready files at all times. (Random audit checks are regularly performed)
- Maintain clear boundaries with all clients and providers.
- Complete exit summaries within 72 hours of exit from the program.
- Maintain accurate documentation of service to residents. Enter accurate resident data into computer reflecting resident activities and their progress.
- Must be able to communicate effectively with persons from a variety of social, cultural, and economic backgrounds.
- Organize and facilitate daily groups according to the group schedule. Maintain group log following the completion of the group.
- Provide direct supervision of all residents during assigned shift. Maintain and complete hourly log.
- Attend weekly Treatment Team meetings.
- Responsible for attending weekly supervision meetings with Program Director.
- Report all program violations immediately following incident.
- Provides crisis intervention as needed.
- Supervises residents' ingestion of prescribed and over the counter medications and documents medication compliance.
- Completes all required paperwork and logs, including incident reports, runaway reports and resident tracking log.
- Participate in multi-agency, multidisciplinary teams to report and review resident progress.
- Provides transportation to appointments when necessary
- Attends court hearings when necessary.
- Attends training when available.
- Performs other duties, as assigned by supervisor.
Source : HELP of Southern Nevada