ServiceNow - TechDigital
San Antonio, TX
About the Job
Required Skill Set and Certifications:CAD ( Certified Application Developer ServiceNow) completed prior to starting work.Experience developing flows with multiple REST integrations.Experience with Integrating ServiceNow with REST based Web servicesCatalog Development using variables, UI actions, client scripts, Business Rules etcExperience in the fields of Client Scripting using different scripting languages like HTML, JavaScript, and CSS.Data Import jobs/Batch job development experienceUnderstanding on code check-in process and coding standards for developing SNOW forms in global scopeIncident support experience.Preferred:-ServiceNow "Certified Implementation Specialist - ITSM" with experience working in security area.Ability to work from USAA Plano OR San Antonio office. (1.) To clearly understand the client's cybersecurity environment and respective product. (2.) To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools (3.) To analyse and validate cybersecurity incidents in-detail and help the L3 team with RCA/data or logs collection (4.) To enable knowledge transfer/trainings through creation/ maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team. (5.) To analyse and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests & recommendations on cybersecurity policy changes. (6.) To implement changes, monitor security device performance and implements performance tuning when necessary. (7.) To prepare analyses and reports to highlight the project progress/challenges and ensure quality and accuracy to the client
Source : TechDigital