ServiceNow Project Manager at Rose International

Following rapid expansion of new client initiatives, the Client SaaS practice is seeking a skilled ServiceNow Project Manager with strong customer relationship skills and knowledge of ServiceNow leading initiatives and related experience to join our dynamic solutions team. Candidates should be based in the Houston, TX area.

Required Education:
•Bachelors degree in IT, Business, or a related field

Preferred Certifications:
•Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred

Required Experience and Knowledge:
•A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations
•Strong knowledge of project management principles, methodologies, and tools
•Experience in managing end-to-end IT service management projects, including system migrations and integrations
•Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines
•Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations

Preferred Experience and Knowledge:
•Excellent analytical and problem-solving skills
•Excellent verbal and written communication skills
•Strong presentation development and Customer Presentation skills
•Successful teamwork experience & demonstrated leadership abilities

ServiceNow Project Manager Role and Accountabilities:
•This opportunity will suit a motivated Project Manager with a demonstrated record of leading ServiceNow initiatives and successfully building client relationships and contributing to account growth and health
•Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support
•Develop detailed project plans, including scope, timelines, resource allocation, and budget management
•Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines
•Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate
•Proactively identify project risks and issues, developing and implementing effective mitigation strategies
•Ensure that the project meets all quality standards and aligns with the clients' business objectives and IT strategy

There's never been a more exciting time to work for this Client - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today's FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.

What we offer:
•The opportunity to architect, design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
•Unrivalled investment and training in you and your career
•Stimulating environment offering ongoing learning opportunities- Culture of innovation and inspiration
•Competitive salary and generous benefits- A very flexible and creative environment for everyone

Benefits:

For information and details on employment benefits offered with this position, please visit here .Should you have any questions / concerns, please contact our HR Department via our secure website .

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender(expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).